Loyalty Points

Choosing your loyalty integrations

ConnectPOS offers multiple reward point/loyalty integrations for you to choose from. 

For information on enabling which integration, please click here.

For information on configuring points exchange rate/earn rate, please click here.

Pay for the order using Loyalty / Reward points

• Before making a sale with Loyalty / Reward points, please make sure that the integration is enabled, and exchange/earn rates are defined.
• Additionally, Loyalty / Reward points can only be used for a registered customer. Using Loyalty / Reward points with “Guest Customer” will not be applicable.

To use Loyalty / Reward points for an order, please follow these steps:

Add items to order. Then select a customer.

Click on “Pay“. On the payment screen, you will see the following information for Loyalty / Reward Points:

• “Reward Point” row: Show customer’s points balance.
• “Points earned“: Number of points customers will earn after checkout.

To apply customer’s points to order, click on the “Use ‘n’ reward point” button. Loyalty / Reward Points to be applied will be equal to or less than the order total.

If the points only paid partially the order, you can select a payment method to pay the remainder of the sale.

Click on “Complete” to complete the sale using Loyalty / Reward Points.

Check customer’s Loyalty / Reward points balance

To check customer’s point balance:

At the Sell Screen, add a customer to cart. Then click on the customer’s name.

A popup for the customer’s detail will appear. Click on the “Others” tab.

Details of the customer’s points balance will be shown here.

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