Robin founded Dampfi when he struggled himself to find the quality e-cigarettes in Switzerland. Used to be a heavy smoker (he once smoked more than 2 packs of cigarettes per day), he wanted to quit smoking due to health concerns, but his efforts kept falling short because he was disappointed with e-cigarettes. He had to order the products from abroad like Germany, and finally, when he got a good set of e-cigarettes kit, he could manage to stop smoking. With... Read More

80% of U.S. shoppers consider shipping cost and speed of delivery as key factors in choosing to buy from an online retailer or not. They expect free shipping or expedited shipping but these options can be a drain on your bottom line. But if you don't offer good shipping policy, it's likely that a competitor will do so to win your customers. Thus, figuring out your shipping strategy can be really tricky, especially for small businesses. Here's an infographic guide... Read More

At the most basic level, a point of sale (POS) system includes hardware and software that allows you to sell, accept payments, record those sales and payments, and refund in case it’s needed. But a right POS can do more than that. It can help you run your business better and grow it by allowing you to serve more customers, make smarter decisions, and create a better shopping experience for your customers. So how do you find the right POS?... Read More

New customers are important, especially if you want to expand your business. But don’t forget that repeat customers are the backbone of your business. And they can bring you lots of profit, too: a study by Bain & Company found that when customers come back in, they spend roughly 67% more than first-time customers. Over their lifetime, loyal customers are worth 10 times as much as their first purchase, according to the White House Office of Consumer Affairs. Thus, it’s... Read More