Solution – CX admin November 10, 2023

Customer Experience Solution Ignites Enterprises GrowthEnsuring a seamless and enjoyable shopping experience that fosters satisfaction increase sales

Empower customer experience

Enrich brand value

ConnectPOS CX solution

Customer experience solutions (CX) is the outcome of every interaction a customer has with your business. ConnectPOS CX solution brings your brand and your customers together on a positive and seamless journey across every touchpoints and locations.

CUSTOMER EXPERIENCE TRANSFORMATION

Transform customer into brand fanatics

1
Understand customer needs

Undercover purchase history and recovering lost sales into valuable insights

2
Design personalized solution

Ensure tailored interactions and empower customers with Self-service and personal AI technology

3
Deliver impact

Drive instant actions for higher sales conversion and scalable growth

Maximize Results

Improve in customer satisfaction
Increase in sales conversion
Lower cost to serve

NEXT-GEN FEATURES

Advanced set of features for customer experience

Self-Checkout

Empower customers to take control in-store through self-service app

Clienteling

Define & personalize CX across all channels and stores

Facial Recognition

Utilize facial features to identify and authenticate individuals

Loyalty Program

Establish and manage customer loyalty initiatives directly through POS

CRM Integration

Facilitate seamless data sharing and enhance customer interactions

Multi-stores Management

Oversee and coordinate operations across multiple retail locations

One-stop solution with prime partner networks

connectpos phone screen

PWA Consumer App for POS

QR Codes allow easy access to the website

Customers can scan QR codes in stores to access an interface similar to that of apps. This allows them to browse the entire range of products. No app installation is required!

Scan barcode for product details

Customers can scan the barcode to get product details, such as price, stock quantity, or variations of products, while also adding items easily into their cart.

Order stockout items

Do not let customers walk out of your store disappointed because their favorite items have already been sold out. ConnectPOS PWA allows your customers to place orders for out-of stock items and have them delivered directly to their door or picked up in-store.

Ready to explore your new solution?

Book Your Free Demo Now

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