POS Review: ConnectPOS vs. Square POS

POS Review: ConnectPOS vs. Square POS

Previously, we’ve discussed and compared different POS, and to continue with the review series, today we’re going to have 2 commonly known POS systems ConnectPOS and Square side by side, and make a thorough comparison to see which one is the right fit for your business. 

Overview

ConnectPOS logo

ConnectPOS

ConnectPOS is the leading cloud POS software for omnichannel retail stores. It is famous for its feature-rich and advanced technology. It offers an affordable and friendly-interface system that fulfills the needs and demands of every business, no matter type or size. 

ConnectPOS covers any industry, from food and drinksfashion to furniture. It has clients from all over the world, for example, Asia, America, Australia, and the Middle East. 

Square logo

Square POS

Square is a dedicated point-of-sale system for brick-and-mortar retailers. It offers both POS software and POS hardware options, including a register, a card reader, and an iPad stand. Users of Square can have a full experience without having to look for different software and hardware. 

Compatibility

ConnectPOS is compatible with multiple devices including PC (macOS, Windows) and mobile devices (iOS, Android). Users of ConnectPOS can access through either an app or a web browser on devices. 

On the contrary, Square can operate on iOS and Android, but only with selected models. 

Moreover, ConnectPOS has the advantage of up-to-date technology, which includes AI (Artificial Intelligence) facial recognition, PWA consumer applications, and interactive customer screen

Integration

ConnectPOS ecommerce platform
ConnectPOS eCommerce platform integrations

ECommerce platforms

ConnectPOS and Square are both integrated with multiple eCommerce platforms for a secure operation. To be specific, ConnectPOS partners with 4 eCommerce solutions – Shopify, Magento, BigCommerce, and WooCommerce (soon). While Square partners with 3 – Magento, BigCommerce, and WooCommerce. 

Payment integration

ConnectPOS payment integrations
ConnectPOS payment integrations

ConnectPOS offers customers various payment options by integrating with many transparent and secure payment gateways like Paypal, Moneris. Customers can purchase by either cards, cash, or gift cards, etc. 

Square payment integrations
Square payment integrations

Unlike ConnectPOS, Square has its own payment processing system, where customers can swipe/tap their cards, pay online, and many more. Square payments promise fast, painless, secure card transactions with no extra fees. 

Other integrations

To better support retailers, both ConnecPOS and Square integrate with other third-party partners to offer extra convenience. 

ConnectPOS third-party partners
ConnectPOS third-party partners

ConnectPOS users can enjoy a well-functioning loyalty program and a supported delivery system. For example, ConnectPOS for Magento partners with DHL, Boost My Shop, and Aheadworks to create a comprehensive POS ecosystem. Moreover, ConnectPOS also open to integrating with many other third-party solutions. 

Sqquare third-party partners
Sqquare third-party partners

For Square, users will have Mailchimp sync customers’ details to the Square POS system, or manage finances with Azlo. But keep in mind that not all apps are free, only some of them offer a free trial or free version.  

Features 

Order management

ConnectPOS offline mode
ConnectPOS offline mode
Square offline mode
Square offline mode

Offline mode

Offline mode is considered a vital feature for a POS to ensure a convenient and seamless store operation. Having this mode can keep your POS function continuously when the internet is down or unstable. Both ConnectPOS and Square offer this feature, but for Square, retailers have to manually turn on the offline mode and can only make transactions by cash and cards. While for ConnectPOS, offline mode will automatically be turned on when there is internet disruption and everything can work as normal, from making payment transactions to editing customer information, or viewing product inventory. 

ConnectPOS click-and-collect
ConnectPOS click-and-collect
Square click-and-collect
Square click-and-collect

Click-and-collect 

It is extremely important to offer this option for customers, especially during COVID and social distancing. Lucky for you, both ConnectPOS and Square have this feature integrated into the POS system. But still, there’s a slight difference in how they process. 

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For ConnectPOS, customers can place orders and pay online, then pick up the items at stores. The process of click-and-collect for Square is pretty similar, except retailers can set time for when customers can come to pick up their orders. 

Checkout process

ConnectPOS customize receipts
ConnectPOS customize receipts
Square customize receipts
Square customize receipts

Create and customize receipts

For every retail business, a receipt not only contains information about transactions but also a great marketing opportunity for retailers to leverage their businesses. Therefore, to be able to create and customize receipts is an outstanding feature to look for in your POS system. 

A POS should be able to customize details like the store’s address, cashier’s name, customer’s name, product information, total, etc. to fit the needs of customers. Besides, retailers can use this feature to promote themselves by having the receipt design customized with distinct CIP (Corporate Identity Program) elements. Additionally, businesses can include their promotion, sales directly on their receipts for better reach. 

Both ConnectPOS and Square enable retailers to have their own templates to design receipts. 

ConnectPOS self-checkout
ConnectPOS self-checkout

Self-checkout by mobile app

ConnectPOS is proud to present its exclusive feature – the PWA consumer app. This convenient mobile app is easy to use, customers only need to scan the barcode of products to read more information about that product. Customers can even use the app to check out by themselves. They can either pay or have the products delivered. The self-checkout feature allows both retailers and customers to save a huge amount of time. 

Unfortunately, this feature is not available for Square’s users, but you can check it out on ConnectPOS. 

Pricing plan 

As we can see in the pricing plan, there is a big difference between what ConnectPOS offers and what Square offers. 

Square pricing plan
Square pricing plan

First of all, for Square, the app and card reader for Magstripe chip is free, but users will need to pay for other hardware – starts at $49 like iPad stand with a chip reader, POS stand, or contactless card reader. Also, for every card swipe/tap/dip, there will be a transaction fee (based on different hardware). 

ConnectPOS pricing plan
ConnectPOS pricing plan

For ConnectPOS users, there are 3 plans to choose from, Standard, Advanced, and Premium, starting from only $39. Users can even customize their very own POS system according to what fits their business and budget. With such a fraction of the price, ConnectPOS still manages to ensure essential features for a smooth operation. 

What’s your choice?

Now that we have reached the end of today’s article, we hope that you have learned everything you need to know about ConnectPOS and Square and their unique features. Both brands provide a powerful and robust POS system with distinct advantages and disadvantages. At the end of the day, the choice is up to you. If you are still unsure about which one to choose, how about take a peek at ConnectPOS right here? 

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ConnectPOS is proud to offer you the world’s leading cloud-based POS system with the most advanced technology, promising to give you a seamless omnichannel experience

Read more POS reviews here

About the Author

Quinn T.

Quinn T.

Quinn T. is an enthusiastic copywriter at ConnectPOS - a leading Point of Sale provider. Focusing on the retail industry, she has researched and followed closely to various technology solutions that support an omnichannel journey.

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