ConnectPOS vs Square: Who get the upper hand?

Today’s POS systems play an important role in helping businesses and brands run their business more flexibly and efficiently. However, choosing a point-of-sale system that is right for your business is not an easy task as more and more providers have stand-out and attractive features. In this article, we would like to compare the two providers, ConnectPOS and Square systems to find the one that is more advantageous for your business.

Overview of ConnectPOS vs Square

ConnectPOS is a leading cloud POS system for retail stores. This system is highly appreciated for the features and technology it provides from warehouse management, store management to sales support. It also supports many types of small to medium businesses, even large chain stores in many fields such as restaurants, fashion, retail stores, etc.

Square is a POS system best suited for brick-and-mortar retailers. This POS solution provides retailers with both POS software and POS hardware options, including registers, card readers, and iPad stands. In particular, Square is quite a popular POS system in quick service restaurants because it has dedicated solutions for table service, counter service, bars and lounges, coffee shops, etc.

Similarities between ConnectPOS vs Square

Commerce

The first common feature that ConnectPOS and Square share is Commerce. This feature supports basic required point-of-sale features such as sales management, checkout and others. Notably, both POS solutions also support online stores. It includes support for setting up and managing online stores, along with that, managing orders created on those stores and data synchronization with the offline store making it easy for businesses to control and manage. Besides, both systems also support easy, fast and secure payment. The payment process will be supported in accordance with the requirements of the business.

ConnectPOS support online stores

Square has payment processo

Customers management

ConnectPOS and Square both have customer management features. This is an important feature of a modern POS system that helps businesses store customers’ purchase history, manage customer information, and then make appropriate purchase recommendations and promotions to attract new customers and retain existing customers. Both systems support a loyalty program, which helps businesses set up and manage programs efficiently at no extra cost.

Gift card feature of ConenctPOS

The difference of ConnectPOS vs Square

ConnectPOS

When it comes to compatibility, ConnectPOS can work on many devices like iPad, phone, PCs and many operating systems like iOS, Android, Chrome.

At the same time, ConnectPOS provides users with a powerful feature most notably Centralized data. When it comes to this feature, the ConnectPOS system presents the ability to synchronize data in real-time of any stores and update all information on one platform to optimize management. Along with that, to increase the management and consistency of business data, ConnectPOS also provides another software called The Multi-Source Inventory (MSI). When businesses combine this centralized data feature and MSI software, they will easily connect and manage all information from inventory to customers in multiple locations. This helps businesses increase the sales success rate, reduce inventory risks and increase revenue.

In addition, an outstanding advanced benefit that ConnectPOS supports for users is Customization. This feature of ConnectPOS can be completely adjusted to fit the existing system of the business, along with that, the system can also integrate with other third parties such as payment gateways,  accounting software or other programs and according to the customer’s requests. This advanced feature of ConnectPOS is appreciated for its powerful integration capabilities required by the business. Therefore, this POS system has the ability to scale more strongly according to the demands and development of the business.

Square

Meanwhile, in terms of compatibility, Square doesn’t offer multi-user compatibility. It can work on iOS and Android, but only with select models. 

In addition, unlike ConnectPOS, one feature that stands out the most is that Square has its own payment processing system where customers can swipe or tap their cards, pay online, and more. Square payments promise fast, secure card transactions with no extra fees. In particular, Square’s payment system can allow users to design it to suit their business needs of the business. So, when using this system, businesses can accept a variety of payment methods such as In-person payments, Online payments, Remote payments, Manually entered payments or even Buy now, pay later payments.

Pricing plan and customer support

Pricing plan

ConnectPOS offers a 14-day free trial version for users to experience the basic features of a complete POS system. After that, businesses can decide to use service plans with prices starting at $39 a month for the Standard plan. For ConnectPOS, users can even customize their own POS system to what suits their business and budget in any service plan. So, even at a low price, ConnectPOS ensures smooth operation.

As for Square, it offers a $0 plan with free installation support for first users, however, to experience the full range of basic services, businesses can use plans starting at $29 a month. Users also need to pay for other hardware starting at $49 like an iPad stand with a chip reader, POS stand, or contactless card reader. In addition, for every swipe or tap, card dip, there is an additional transaction fee. If you need to design a working model for your own business, you need to contact Square’s website directly for a specific quote on the price list.

Customer support

When it comes to customer support, ConnectPOS is always appreciated for being ready to answer questions from customers and find solutions to customer problems. ConnectPOS also supports any repair requests, providing 24/7 customer service with chat desks and WhatsApp groups to help users get instant support. As for Square, users can also get quick help as it works and responds even across its phone, email, live chat and social media accounts.

Who gets the upper hand?

It is very difficult to get an accurate answer to the question of who gets the upper hand between ConnectPOS and Square. So the choice will depend on the needs of the business. Businesses need to evaluate based on the size of the business, the purpose and objectives of the operation as well as the strengths and weaknesses of the two POS systems compared above to choose the most suitable system for the operation of the business to go smoothly and seamlessly. Notably, ConnectPOS is proud to offer a world-leading cloud-based POS system with the most advanced technology, promising to bring businesses a seamless omnichannel experience.

Conclusion

ConnectPOS vs Square are both very investment POS solutions for businesses to support the most favorable business. Contact us if you are looking for a simple yet highly effective POS system.