There are numerous POS systems for you to choose from, and ConnectPOS and Vend are the two most popular names. Wherefore, what makes these two unique, and which one should you pick for your store? In today’s article, we will go through a thorough comparison of ConnectPOS and Vend to find out more about them, and see which one is the right fit for your business.
Both ConnectPOS and Vend popular cloud-based POS solutions for retail stores. Not only do they run on the same operating system, but they also have rather similar features, including multiple payments, loyalty programs, reports produced, and more.
But while ConnectPOS and Vend might seem similar at first glance, there are differences between the two systems. These important differences are what makes each one of them better suited to a different type of retail business.
ConnectPOS offers an easy-to-use and inexpensive system for small and medium-sized businesses that don’t want to navigate a complex app. If you want a POS system that only requires a little-to-nothing amount of time and resources to set up, then ConnectPOS is the perfect solution.
Vend is a POS and inventory system management aimed at small and medium-sized businesses. It is a popular, feature-rich solution that offers extensive functionality alongside its point-of-sale features. Specifically, retailers have access to inventory management tools that sync with their online stores.
Vend is suitable for mobile POS and integrates with a large number of third-party payment processors. It does not offer its own native payment processors but no additional fees will be charged.
ConnectPOS and Vend are both devices compatible, meaning it can run on multiple devices like PC (Windows, macOS) and mobile devices (iOS, Android). Vend just recently made available for all Android users. On the contrary, ConnectPOS can be accessed through either an app downloaded from the App Store or a web browser on your mobile device.
Furthermore, ConnectPOS' biggest advantage is advanced technology. This includes AI (Artificial Intelligence) facial recognition which notifies staff when a customer comes to the store, uses the information to enhance customer service, sales, and identifies shoplifters.
ConnectPOS also supports retailers with PWA consumer apps for customers to have more control over their shopping experience. Customers can use PWA to scan barcodes to see the information about products and get personalized product recommendations.
But wait, there’s more! ConnectPOS integrates with an interactive customer screen so that customers can review products before purchasing, sign receipts, or rate the experience.
Both ConnectPOS and Vend can perform on multiple platforms. More specifically, Vend partners with WooCommerce, BigCommerce, and Shopify. While ConnectPOS is compatible with BigCommerce, Magento, Shopify, and WooCommerce (in near future).
ConnectPOS and Vend both offer various payment options to customers by integrating with many payment gateways. Customers can purchase with cards, cash, or gift cards, etc. Payment gateways are also a way to ensure the security and transparency of online transactions.
This feature enables retailers to add an item that is not available on the inventory into the shopping cart and proceed to checkout. It is extremely important for stores that sell DIY or unique products, or want to make an order on-the-spot. Unfortunately, this feature is not yet available on Vend. But you can spot this on ConnectPOS.
As COVID struck this year, it has been difficult for retailers, especially to brick and mortar stores. People have to obey social distance rules so they aren't able to shop freely as they want to. Besides, no one wants to risk their health, so they are more likely to do their shopping online. Therefore, businesses have to stay ahead of time by initiating contactless shopping - click-and-collect, also known as BOPIS (buy online, pickup in-store).
For the click-and-collect feature on POS systems, Vend hasn’t been able to update, while ConnectPOS has already integrated the functionality.
Having an offline mode feature integrated into your POS system is going to change the game. It allows you to sell whenever there’s a problem with the internet connection.
For Vend, retailers will automatically switch to offline mode and can continue to sell. But they only have access to basic functions like add products/customers or process new cash transactions. Other functions like edit/create customers, redeem/sell gift cards, or view product inventory aren’t available.
On the other hand, with its powerful offline mode, ConnectPOS can work normally as if nothing happened. Retailers can choose items, insert discounts, proceed with payment like usual.
Multiple warehouses in one order
If you have more than 1 warehouse, this is a must-have feature for your POS. Imagine this, your customer is making an order but an item is out of stock, they are probably going to abandon the cart or wait for it to be restocked. That could have you lose a potential customer. But with the multiple warehouses feature, your customers can put products from different warehouses into one order. Luckily for you, ConnectPOS offers the feature on their POS system.
Integrate and customize various multiple payment gateways
It is essential for customers to have different options when making payments. Both ConnectPOS and Vend integrate with the world's best payment providers to bring a smooth and seamless experience for customers. If retailers want other providers that aren’t on the list, ConnectPOS and Vend are able to customize their preferences.
Self-checkout by mobile app
This is a unique feature of ConnectPOS. By using PWA consumer apps, customers can simply scan barcodes and view information about the products. Moreover, customers can do self-checkout which saves lots of time, for both buyers and sellers, by skipping the counter. Vend POS system hasn’t had this feature yet, unfortunately.
It can be seen that ConnectPOS is more affordable than Vend. The pricing plan for Vend starts at $99 compared to ConnectPOS starts at only $39. For such a bargain price, ConnectPOS is definitely the perfect choice for retailers. It has all the essential features for POS systems, not to mention its advanced technology and 24/7 customer support service.
Each POS system has its own unique features and advantages based on the needs and wants of a business. We hope that after reading this post, you can have a clear comparison between ConnectPOS and Vend and decide which one is the right fit for your business.