Knowledge about Shopify Omnichannel Ecosystem

If you are a retailer who runs the store on the Shopify platform and struggles to create a seamless shopping experience, it is time to gain more knowledge on how to build the Shopify Omnichannel Ecosystem.

What is the Shopify Omnichannel Ecosystem?

Shopify is an all-in-one eCommerce platform where retailers can easily create a store without any technical skills thereby, Shopify omnichannel ecosystem is a closed business model where you have a seamless journey for both retailers and consumers. 

Retailers’ consistent experience is the regularly real-time updating management in both inventory, warehouse, and the POS system.

Additionally, customers’ frictionless experience comes from the seamless shopping experience in online and offline stores in multiple locations. 

To create a powerful Shopify omnichannel ecosystem, retailers will need a dominant POS system to connect all touchpoints in online and offline stores. 

Once retailers can control their performance in real-time, they will be more proactive in serving customers and stocking ups to create the best shopping experience. This will ultimately lead to not only happier customers whether they are shopping online or in-stores but also higher conversion by generating more sales to your store. 

How is the Shopify Omnichannel Ecosystem beneficial to Retailers?

In the Shopify omnichannel ecosystem, there is a big database resource available to Shopify merchants. This database resource is a compilation of all Shopify’s merchant experience, from building stores to custom app development and more. 

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Meaning if there’s something you want to develop for your store, chances are you can find a solution through the Shopify ecosystem.

It saves merchants time and money by matching them with experts and developers who are already well versed and specialized in Shopify stores and experiences, rather than searching around other app marketplaces and trawling through agency websites to find a good fit.

How Retailers Can Build The Shopify Omnichannel Ecosystem?

To create a Shopify omnichannel ecosystem, retailers need to do two main things which are creating a seamless online and in-house store shopping experience for customers and also, manage inventory and warehouse organization. 

Let’s have deep detail in two steps in the next parts.

Create A Seamless Online-Offline Shopping Experience

Firstly, retailers need to cover all customer activities without interference from third parties. 

To cover all customer activities, you will need a POS system that syncs data in real-time between your store and warehouse to manage every piece of data when changed most efficiently.

The seamless online offline shopping experience will be shown in the process of checkout. Customers will be happier if they can make orders online and self-pick in any store location that is near them. 

The POS system also needs to be available to integrate for you various payment and integration providers to build a perfect Shopify Omnichannel Ecosystem. 

Shopify has provided a Shopify POS to solve these challenges above but when compared to ConnectPOS, this has a huge difference. 

The most obvious and most famous features when you use ConnectPOS are the real-time synchronization features. There is no delay or no barrier in your data between your online and brick-and-mortar stores

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Not only the real-time synchronization, but ConnectPOS also provides various payment methods from cash to cards and worldwide providers to meet any retailers’ payment requirements. Integration such as loyalty, gift cards, logistics, etc is also supported. 

With ConnectPOS, the seamless shopping experience will be built without a blink of an eye. 

Manage Inventory and Warehouse Organization

After creating a consistent customer shopping experience, retailers need to manage inventory and warehouses in the most efficient way. 

When retailers have control and manage warehouse and inventory in the most effective way, the supply of goods will always be guaranteed, not broken as well as limited excess stocking. 

There are many warehouse management apps in the market for Shopify’s retailers to choose from, but the most outstanding is Multi-Source Inventory (MSI) by ConnectPOS. 

These features will give retailers a better vision in manage inventory and warehouses in multiple locations by: 

  • Auto generates purchase orders when stock numbers hit a fixed threshold. 
  • Save supplier information. 
  • Divide items into specific categories for special management. 
  • Credit and edit all products in the warehouse. 
  • Easy set up and manage warehouse digitally in the POS system. 

Thanks to MSI features and ConnectPOS, retailers will never worry about disrupting the supply chain of goods as well as better managing inventory, avoiding unnecessary hoarding of goods.

Final Thought 

Building a Shopify omnichannel ecosystem now is necessary and important for Shopify’s retailers to take advantage of the market. A powerful POS system will be a great supporter to help retailers make it happen. 

ConnectPOS will be the best solution and best assistant to support retailers in the mission to create a Shopify Omnichannel Ecosystem with various outstanding features that are designed and developed only for omnichannel retail business. 

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ConnectPOS offers 14-days free trials to prove quality and reputation for retailers. Claim it now!

About the Author

Hius N.

Hius N.

Hius N. is a content marketing at ConnectPOS - a leading Point of Sale provider. Having a background in finance and 2 years of experience in content in e-commerce platforms, Hius aims to help omnichannel retail businesses attract visitors, convert leads, and close customers.

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