Connect POS Magento Omnichannel Features
ConnectPOS supports omnichannel implementation
ConnectPOS integrates your brick-and-mortar stores with your Magento webstore, syncs all data in real time for consistent customer experience across all sales channels, and thereby, increase sale and profit.
Magento Webstore
- Customer recognition
- In-store pick-up and showrooming
- Stock visibility in all online and offline stores
On the go
- Search product info and order by scanning barcode, pick up at counters
- Recognize nearby customers and send them promo code to trigger sales
On social networks
- Recognize customers, display targeted messages and promotions on their social networks to trigger sales
In store
- Online products available in physical stores
- Customer recognition
- Stock visibility of all online and offline stores
- In-store data collection
Enrich Customer Experience
One customer database
Recognize customers regardless of sales channels they've used before with the synced customer database. Customers don't waste time repeating themselves when transitioning between sales channels.
One order database
Synced transaction history allows customers to earn reward points on any channel and spend them wherever they want, online or in-store. Win customers' hearts and keep them coming back for more.
Customer report and analytics
Collected data from multi-channels make it possible to track customers on different channels, learn their behaviors and preferences in order to serve them better.
Increase Sales and Profit
One product database
ConnectPOS enables selling your Magento products in your physical stores. Repeating exposure to the products on different channels enhances brand awareness and improves the selling opportunity.
Cross-channels sales
Offer customers flexibility to shop in different ways: shop online or at store, home delivery, click-and-collect, showrooming. Increase the buying opportunities for various products and raise sales.
Targeted sales tactics
With gained customer insights, you understand customers better and can craft attractive offers to trigger sales and upgrade them to premium products, services with higher profit margins.
Manage Sales Channels Better
Real time synchronization
All the information are synced in real time between sales channels so you always know what's going on and can take proper actions to maximize sales, customer satisfaction and minimize unexpected risks.
Flexible rule settings
Set up rules, i.e. promotion rule and apply them on as many channels as you like to match your business strategy. Adjust tax, language and customize receipt template depending on the store location to meet local preferences.
Centralized reporting
Gather the data from all the points of generation in one view and conduct analysis at ease for a better view of your business and smarter decisions. It’s also easier for you to track back to the root cause if any problem arises.
“I implemented ConnectPOS for one of my clients and it is of great help for them in stores. They have a website and they can sell the same products at physical stores and fasten the whole sales process using ConnectPOS.”
Magento Developer at ICS - COMPUTER SYSTEM