Recognize customers regardless of sales channels they've used before with the synced customer database. Customers don't waste time repeating themselves when transitioning between sales channels.
Synced transaction history allows customers to earn reward points on any channel and spend them wherever they want, online or in-store. Win customers' hearts and keep them coming back for more.
Collected data from multi-channels make it possible to track customers on different channels, learn their behaviors and preferences in order to serve them better.
ConnectPOS enables selling your Ecommerce products in your physical stores. Repeating exposure to the products on different channels enhances brand awareness and improves the selling opportunity.
Offer customers flexibility to shop in different ways: shop online or at store, home delivery, click-and-collect, showrooming. Increase the buying opportunities for various products and raise sales.
With gained customer insights, you understand customers better and can craft attractive offers to trigger sales and upgrade them to premium products, services with higher profit margins.
All the information are synced in real time between sales channels so you always know what's going on and can take proper actions to maximize sales, customer satisfaction and minimize unexpected risks.
Set up rules, i.e. promotion rule and apply them on as many channels as you like to match your business strategy. Adjust tax, language and customize receipt template depending on the store location to meet local preferences.
Gather the data from all the points of generation in one view and conduct analysis at ease for a better view of your business and smarter decisions. It’s also easier for you to track back to the root cause if any problem arises.
I implemented ConnectPOS for one of my clients and it is of great help for them in stores. They have a website and they can sell the same products at physical stores and fasten the whole sales process using ConnectPOS.