Departure Thailand Case Study ConnectPOS Content Creator October 4, 2023
Platform

Shopify

Industry

Retail - Luggage

Location

Thailand

A Numerical Showcase

Improve in customer satisfaction
Increase in sales conversion
Lower cost to serve

About Departure Thailand

Departure Thailand provides highly functional, maneuverable luggage and travel accessories with a vast selection of products with flexibility in colors, sizes, types, materials. Even though Departure Thailand is a newcomer among travel lovers, the brand has already secured its position in the industry with superb quality and exquisite craftsmanship suitcases.

Departure Thailand
DEPARTURE 1

Project Challenge

Departure Thailand initially started as an online store but has since expanded to include a physical location in Thong Lor, Bangkok. They have dedicated significant resources to creating a compelling in-store experience

Building O2O business model
Adapt efficiently to the new conditions and fulfill the different preferences of buyers from both online and offline

Manage inventory real-time
A simple and easy way to manage inventory at the same time between physical stores and digital stores on Shopify

Our Solution

ConnectPOS syncs online/offline touchpoints in real-time, updating orders, products, tax, and inventory instantly while managing large SKU catalogs and integrating e-commerce platform data for immediate sales and support

ConnectPOS seamlessly integrates global payment gateways and custom options. It now supports GHL, enabling various Thai payment methods like AirPay, WeChatPay, AliPay, LinePay, TrueMoney, and ThaiQRCode

ConnectPOS integrates with iPads for streamlined operations, efficiently managing SKU catalogs and customer traffic. Departure Thailand benefits from simplified setup and instant access to synced e-commerce data for sales and support

Departure Thailand our solution

Reimagine retail success - Start with ConnectPOS's powerful tools