Bigcommerce Enterprise
Bicycle Manufacturing
USA
A numerical showcase
About Yeti Cycles
Yeti Cycles is a world-renowned bicycle manufacturer based in
Colorado, US. Specialized in high-end mountain bikes and racing
bikes, Yeti Cycles has been providing powerful service globally, from the US to Italy and New Zealand. To better satisfy ambitious racers, the brand has expanded its service into selling bicycles parts and high-end bicycle apparel.
Project Challenge
Since 1984, Yeti Cycles has embraced change and adaptation with the motto, "We build bikes we want to ride."
Replatforming
Migrating from Magento to BigCommerce while preserving their omnichannel model is essential for their growth.
Function O2O operation
Integrating compatible solutions that can work
flawlessly with the new system and enhance their
O2O (online-to-offline) performance
Our Solution
Centralized Data Integration
Enhance a direct connection between Yeti’s BigCommerce database and POS system, eliminating the need for third-party storage. This ensures seamless data synchronization, allowing settings from eCommerce to be applied within the POS, and supports both online and offline purchases with complex promotion rules
Frictionless Checkout with Authorize.net
Enable quick and easy payments through Authorize.net, making it the default payment gateway. This ensures all order details are synced to BigCommerce, including draft, out-of-stock, and custom orders, preventing any potential customer losses.
User-Friendly and Compatible Interface
Equip Yeti Cycles with ConnectPOS for a simple and intuitive user experience. The system is compatible with various hardware like barcode readers, credit card swipers, and receipt printers, and features a second screen for customer interaction at payment tills. ConnectPOS provides continuous support and guidelines as needed.
We have sped up the process by at least 1 minute per customer transaction.It has been great working with ConnectPOS. ConnectPOS was the only system that integrated with 2-way sync between BigCommerce and the POS for orders, customers, and products.
Matt Hicks
Senior Technology Manager – Yeti Cycles