Yeti Cycles: Create outstanding customer service with a flawless omnichannel solution
Yeti Cycles’ challenge in connecting retail stores, BigCommerce, and Authorize.net payment gateway has been overcome successfully by ConnectPOS.
Platform
Bigcommerce Enterprise
Industry
Bicycle Manufacturing
Location
USA
About Yeti Cycles
Yeti Cycles is a world-renowned bicycle manufacturer based in Colorado, US. Specialized in high-end mountain bikes and racing bikes, Yeti Cycles has been providing powerful service globally, from the US to
Italy and New Zealand.
To better satisfy ambitious racers, the brand has expanded its service into selling bicycles parts and high-end bicycle apparel.
To better satisfy ambitious racers, the brand has expanded its service into selling bicycles parts and high-end bicycle apparel.
Project Challenge
Replatforming
Migrating from Magento to BigCommerce while preserving Yeti's omnichannel model is essential for their growth.
Function O2O operation
Integrating Authorite.net payment gateways and compatible solutions that can work flawlessly with the existing hardware. Utilizing built-in BigCommerce function and and enhancing their O2O (online-to-offline) performance
Migrating from Magento to BigCommerce while preserving Yeti's omnichannel model is essential for their growth.
Function O2O operation
Integrating Authorite.net payment gateways and compatible solutions that can work flawlessly with the existing hardware. Utilizing built-in BigCommerce function and and enhancing their O2O (online-to-offline) performance
How ConnectPOS assits
100% real-time synchronization
Frictionless checkout with Authorize.net
Simple and user-friendly interface
100% real-time synchronization
Frictionless checkout with Authorize.net
Simple and user-friendly interface
Bring Ecommerce excellence in a unified system
We have sped up the process by at least 1 minute per customer transaction.
It has been great working with ConnectPOS. ConnectPOS was the only system that integrated with 2-way sync between BigCommerce and the POS for orders, customers, and products.
Matt Hicks
Senior Technology Manager – Yeti Cycles