BigCommerce is among the Big Four eCommerce platforms for online stores, which helps around 100,000 businesses build their own store. In its Marketplace, BigCommerce offers around 800 third-party add-ons to add to your store. Today’s article will introduce the top free BigCommerce apps that will add impressive functionality to your online store for business growth.
Tidio is the top free BigCommerce integrations for customer communication, tailored perfectly for the needs of small and medium-sized stores. It allows you to start chatting with visitors and customers in real-time via a live chat widget. The widget is completely customizable and comes with lead generation features.
Users start their Tidio experience by establishing live chat’s appearance, after which they integrate the app with their BigCommerce store in a few clicks of the mouse – and they’re good to go!
Tidio can take on customer questions quickly thanks to pre-written quick replies, chatbots, and chat notifications. Chatbots save you a lot of time by automating responses to common questions. There is also a built-in email marketing tool along with ready-made templates. Hence, you can share your offers easily by creating custom campaigns inside Tidio.
The platform has a free-forever plan with essential live chat features. Since 79% of customers prefer live chat for contacting businesses, Tidio is a great option for online businesses to consider.
Here are several key features of Tidio:
- A modern widget – Tidio’s unique design that suits any store
- Full support for mobile – the platforms is 100% compatible with mobile browsers and Responsive Web Design technology
- Fast installation – Tidio takes no more than 30 seconds to install, only requires you to paste a short line of code
- Powerful automation- it allows you to cover thousands of automated scenarios for your store
- Messenger and email integration – apart from using the widget, users can connect Tidio with their email client and Messenger account
Omnisend is another name on the top free BigCommerce apps, which specifically designed to increase the chance of turning visitors into paying customers. With its one-click setup and intuitive drag-and-drop editing, Omnisend makes it easy to run your store without diving into gritty details, unless you want to.
This app makes email marketing easy. It provides you with automated workflows for everything from welcome emails to abandoned carts to order follow-ups, so you can encourage more sales. Especially, it gives you the tool to collect customers’ contact information as well, including a ‘Wheel of Fortune’ feature where visitors will be awarded in exchange for their email addresses.
More than 50,000 eCommerce brands use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly relevant emails & texts.
Here are several outstanding key features of Omnisend:
- Target customers who browsed specific pages and left
- Greet your shoppers and introduce your brand after signup with welcome emails
- Create your own custom, automated workflows to meet your specific business needs
- Offer beautify, out-of-the-box newsletter templates that convert
- Import products and all the details right from your store with Omnisend’s signature feature
Reviews play a big part in purchases. Before purchasing goods online, customers often turn to reviews – via social media, Youtube, review sites, or a combination of the three. Yotpo helps display product reviews directly on your site which can put ease to shoppers’ minds.
Additionally, this platform encourages customers to leave a review after their purchase with a notification. It also has rich snippet integration to display product reviews in organic search and showing product ratings in on-site search. Integration is available for user-generated content, such as images and videos submitted by customers. These great features have earned Yotpo a spot in the top free BigCommerce integrations!
Yotpo is popular for its ease of use, which takes only 3 minutes to set up and doesn’t require any coding experience. At the moment, there are around 150,000+ stores using Yotpo to collect product reviews and user-generated content from customers.
Here are several great features offered by Yotpo:
- Social curation – social curation makes it easy for you to get more traffic and sales by turning your customers’ Instagram photos into your brand’s best marketing assets
- Full social integration – you and your customers can share 5-star reviews on Facebook, Instagram & Twitter
- Yotpo ads – turn reviews into paid ads on Facebook
- Coupons – offer your shoppers coupons for writing and sharing reviews to increase purchase to review conversion rate
There are multiple email marketing apps on the BigCommerce App Store but we choose Klaviyo to be on our top free BigCommerce integrations list because of its depth of functionality. With this platform, you don’t have to guess what campaigns to send and which customers to target. Klaviyo lets you leverage a wide range of data from customer behaviors to sales data to create laser-targeted campaigns that are much more likely to convert.
The best thing when using Klaviyo is that retailers don’t need to spend time designing a perfect campaign. The platform takes care of all the hard work by being loaded with templates and layouts, along with a library of customizable automated content to help you get started.
Klaviyo has many big names under their roofs such as Chubbies, Huckleberry, and ColourPop. With Klaviyo’s marketing campaign, they have built faster and amazing customer experiences across their owned marketing channels.
Here are several key features of Klaviyo:
- Dynamic forms and personalization – grow your customers and email list without any coding. Klaviyo offers target forms to specific segments, devices, or pages and easily analyze results
- Best-in-class segmentation – retailers can find the perfect audience using Klaviyo’s segmentation which targets customers based on profile, metric, location, or date. Use segmentation to build important group such as VIP, engaged profiles, and churn risks
- Unparalleled data science – predictive analytics like churn risk, customer lifetime value, gender prediction, and smart send time
We have done all the heavy lifting for you, finding the top-rated, free, and easy-to-use options. All you have to do is consider the list carefully to choose which app works best for you. We hope you can find some useful add-ons for your store through this list of free BigCommerce apps. Please feel free to contact us with any further questions!