Still running your store without a proper jewelry POS? You’re not alone, but you’re definitely missing out. Jewelry isn’t something you want to track with spreadsheets. High-value items need better control, smarter tools, and real-time insights. This ConnectPOS guide walks you through how to pick the jewelry POS Thailand, plus reviews six top options worth considering. Let’s get started!
Highlights
- The best jewelry POS software in Thailand should cover detailed inventory tracking, customer management, customization options, and strong data security.
- Top choices in Thailand include ConnectPOS, Lightspeed, The Edge of Jewel, Crystal POS, CaratIQ, and Pavillion – each built to handle the specifics of jewelry retail.
Jewelry POS Software Market Overview in Thailand
The global jewelry POS market is heating up. In 2024, it was valued at around USD 1.5 billion, with projections reaching USD 3.2 billion by 2033, a steady growth rate of about 9% annually.
Another forecast places it at USD 4 billion by 2030, up from the same base, suggesting growth closer to 10%. The reason? More jewelers need tools to track precious metals, manage custom orders and repairs, and make smarter decisions using real-time data.
Jewelry retail in Thailand is going digital fast. Stores aren’t just selling gold and gems anymore. They’re managing custom orders, syncing online and offline sales, and taking payments through everything from PromptPay to TrueMoney.
Across the country, more jewelers are turning to POS software to handle that shift. Why? Because the market’s getting bigger and more competitive.
By 2025, online jewelry sales in Thailand are expected to hit over $430 million. That number is on track to nearly double by 2029. At the same time, local jewelry stores are still thriving, with steady year-on-year growth thanks to tourism, exports, and strong demand for Thai craftsmanship.
That mix, growing eCommerce and a solid offline market, means jewelers need POS systems that can keep up.
We’re talking about cloud-based tools that:
- Accept QR and e-wallet payments at the counter
- Sync sales across physical stores and websites
- Track inventory down to the gemstone
- Help staff serve VIPs and repeat buyers with ease
The best jewelry POS software Thailand stores use today isn’t just about speed or features. It’s about flexibility. If your system can’t grow with you or support how Thai customers shop, you’ll fall behind.
Whether you sell from a Bangkok boutique or ship from Chiang Mai, now’s the time to upgrade how you run your business.
Must-Have Features of Jewelry POS Software in Thailand
Choosing the right jewelry POS Thailand is like selecting the right gemstone. It needs to match the way you sell, serve, and grow. Just like diamonds come in different cuts and settings, no two POS systems are alike. What works for a fashion shop won’t cut it for fine jewelry. You need tools made for the way jewelers actually operate.
We’ve highlighted the features that make a real difference when running a jewelry business.
Customization
No two jewelry shops run the same way. A local goldsmith in Chiang Mai has different needs than a high-volume diamond retailer in Bangkok. That’s why your POS must let you customize it easily.
Think adjustable pricing for custom work, barcode generation for one-off pieces, and branded receipts that reflect your store’s style. A Custom POS doesn’t just work better. It feels like it was made for you.
Whether you’re managing high-ticket sales or quick repairs, great jewelry POS software Thailand should mold itself to how you run your shop, not the other way around.
Inventory Management (and Gemstone Tracking)
In jewelry, inventory isn’t just about finished products. You’re juggling gold bands, loose gems, diamond cuts, and custom settings, all with different values and details. A strong jewelry POS Thailand should help you track it all.
Look for inventory management software that supports real-time stock levels, barcode scanning, and detailed tracking of each gemstone by cut, color, clarity, and carat. Whether you’re managing raw materials or completed pieces, your POS should keep everything organized so nothing slips through the cracks.
Customer Relationship Management
Jewelry isn’t just a purchase, it’s personal. When customers spend thousands on a ring or necklace, they expect more than just a receipt. That’s where CRM steps in.
A built-in CRM POS should remember the little things, past purchases, design notes, anniversaries, even ring sizes. That way, you’re not just selling. You’re building trust.
Send birthday offers, set reminders for custom orders, or surprise them with a loyalty perk. With the right tools, you’re not just ringing up sales, you’re creating regulars.
Security and Compliance
Selling high-value pieces means you can’t take shortcuts on security. A reliable jewelry POS software Thailand should protect every transaction, every time.
Look for built-in encryption, secure payment gateways, and PCI compliance to guard against fraud. It should also let you control who can access what, so only trusted staff can see sensitive data.
You’re not just protecting your inventory. You’re protecting your business name.
Jewelry-Specific Reporting and Analytics
Standard reports won’t cut it when you’re selling fine jewelry. You need insights tailored to what you sell and how fast it moves.
The system with advanced Report & Analytics shows you which gemstones, styles, or settings are hot, what sits too long, and when demand spikes. These reports help you plan smarter, whether you’re stocking up for wedding season or running a clearance on slow movers.
Better data means better buying, sharper promos, and stronger profits.
Multilocation Support
If you’re running more than one store, then your POS must keep everything connected.
A multi-store POS lets you track stock, sales, and customers across all your locations in one place. Cloud-based systems make it easy to manage shops in different cities, or just across town.
You can check sales numbers, view repair updates, or review staff activity without needing to be on-site. Everything stays in sync, no matter where you are.
Repairs and Custom Order Tracking
Jewelry isn’t always ready-made. Custom pieces, repairs, and engravings are part of the job, and often a steady income stream when sales slow down.
A POS system with strong Order Fulfillment tools should help you manage these one-offs. It should track repair status, special orders, and layaways without mixing them into regular inventory.
Need to note a client’s diamond upgrade or a bracelet resizing? No problem. You’ll always know where the piece is, what’s been done, and what’s next. That kind of clarity keeps your workflow smooth and your customers happy.
What are the 6 Best Jewelry POS Software in Thailand?
ConnectPOS
ConnectPOS is a cloud-based jewelry POS Thailand trusted by retailers across the country and beyond. It’s built to handle the unique demands of jewelry stores, managing high-value inventory, supporting complex custom orders, and syncing data across online and offline channels in real time. Whether you’re selling diamonds in-store or running promotions online, ConnectPOS keeps it all connected.
Standout features:
- Real-time inventory tracking: Monitor every product, from loose stones to finished rings, across multiple branches and sales channels.
- Custom order & repair tracking: Handle special requests with ease, track engraving jobs, ring resizing, or bespoke creations from start to finish.
- Omnichannel-ready: Syncs perfectly with platforms like Shopify POS, Magento POS, and BigCommerce so your online and offline stores share the same data.
- Multi-location support: Manage inventory, customer profiles, and staff permissions across different branches in Thailand with one centralized system.
- Flexible payments: Accept PromptPay, TrueMoney, QRIS, credit cards, and e-wallets with built-in Thai compliance.
- Integratable with customer loyalty tools: Store preferences, set up VIP tiers, and run personalized campaigns are available.
- Advanced reporting: Generate reports tailored to jewelry retail, see what styles are trending, which materials move fast, and plan seasonal stock better.
- Offline mode: Keep selling even if the internet drops. Data syncs automatically once you’re back online.
- Second screen display: Show customers their order summary in real time for a transparent checkout experience.
- Integration with Atom8 and BackOrder: Automate marketing, manage out-of-stock sales, and send smart notifications to drive more revenue.
Pricing: Starts at $49/register. Scalable plans available for advanced needs.
Lightspeed
Lightspeed is a cloud-based POS designed to handle complex retail environments, including jewelry stores. Whether you’re running a single boutique or expanding across multiple locations, Lightspeed brings together the tools you need to manage inventory, serve customers, and grow confidently.
Standout features:
- Real-time inventory control: Track each piece of jewelry, from rings to raw materials, with live stock updates across locations.
- Customer profiles: Store detailed purchase history and preferences to personalize service and build loyalty.
- Multistore management: Centralize data from multiple stores into one platform for easy control and oversight.
- Third-party integrations: Connect with eCommerce, accounting, and CRM platforms to streamline operations.
- Smart analytics: Understand top-selling items, peak sales periods, and customer trends with clear reports.
- Automated stock adjustments: Sync stock changes for returns, repairs, or sales instantly to avoid manual errors.
Pricing: Starts at $89/month. Costs increase with added users and extra features.
The Edge for Jewelers
The Edge is built with jewelers in mind, offering deep functionality for managing inventory, customer data, and repair workflows. If your store deals heavily with custom pieces or service orders, this jewelry POS Thailand is tailored to keep everything organized and running smoothly.
Standout features:
- Special order handling: Track every detail of custom jobs, from diamond replacements to bespoke designs, all in one place.
- CRM integration: Store client preferences, birthdays, and purchase history to deliver personalized service that keeps customers coming back.
- Repair tracking: Monitor repairs step-by-step, from intake to pickup, reducing mix-ups and delays.
- Custom reporting: Build detailed reports focused on your sales trends, top-performing items, or customer behavior.
- Inventory tools: Manage and scan high-value pieces with real-time stock updates and detailed item tracking.
Pricing: Starts at $4,600 for a single store setup. Costs rise based on the number of locations.
Crystal POS
Crystal POS offers a clean, simple setup that’s easy to learn and easy to run. It’s ideal for smaller jewelry shops in Thailand that want dependable tools without all the bells and whistles. If you’re after speed, clarity, and smooth daily operations, Crystal POS delivers.
Standout features:
- Live inventory tracking: Keep tabs on every bracelet, pendant, or ring sold, returned, or restocked.
- Customer management: Build profiles with past purchases and preferences to support upselling and loyalty.
- Custom reports: Pull sales and inventory data in formats that match your business needs.
- Beginner-friendly interface: Easy for staff to learn, even with limited tech experience, great for lean teams.
Pricing: Custom quotes available on request.
CaratIQ
CaratIQ brings a more advanced approach to jewelry retail, with tools designed to help you make smarter pricing decisions, manage inventory with precision, and understand customer behavior in real time. This jewelry POS software Thailand is well-suited for jewelers looking to scale with data at their fingertips.
Standout features:
- Smart pricing tools: Adjust prices based on real-time cost, demand, and profit margins to stay competitive and profitable.
- Detailed inventory tracking: Keep a close eye on every high-value item with reports that highlight what’s moving and what’s not.
- Customer insights: Build personalized shopping experiences by tracking customer habits, preferences, and purchase history.
- Live performance data: Use real-time analytics to make faster, more confident business decisions.
Pricing: Starts at $300/month. Add-ons and extra features may raise the cost.
Pavilion
Pavilion is a straightforward POS system tailored for small to mid-sized jewelry shops that want just what they need, no fluff, no overwhelm. It covers the basics well, making it a solid pick for jewelers focused on efficiency and reliability.
Standout features:
- Simple inventory tools: Keep your jewelry stock up to date with easy adjustments and clear tracking.
- Sales monitoring: Spot trends and top sellers over time to guide smarter buying and promotions.
- Customer tracking: Save purchase history and key details to support repeat visits and better service.
- Accounting sync: Link with popular accounting tools to keep your books clean and reduce admin time.
Pricing: Starts at $199/month. Costs may vary based on store size and user count.
How To Choose the Right Jewelry POS Software in Thailand?
Choosing the right jewelry POS software Thailand isn’t just about features, it’s about fit. The system should support how you sell, how your team works, and what Thai shoppers expect.
Prioritize local support
You want Thai-language support, not just an English chatbot. Look for a provider that offers Thai onboarding, local help desks, and receipts that follow VAT rules. Bonus points if they understand common retail practices in Thailand.
Focus on payment compatibility
Your POS should support PromptPay, QRIS, TrueMoney, and all major cards. Thai customers expect fast, easy checkout with QR codes and mobile wallets, don’t lose sales over limited options.
Avoid hardware lock-in
Pick a cloud-based POS that runs on what you already have, iPads, barcode scanners, regular receipt printers. Skip the setups that force you to buy their hardware just to function.
Think about growth
Whether you’re opening a second store in Chiang Mai or selling online through Shopee or Shopify, your POS should grow with you. Look for multi-store support, eCommerce integration, and multi-language capability.
Make a feature checklist
Know your deal-breakers. Do you need repair tracking? Barcode printing? CRM with VIP tagging? Make a list before you shop around.
Shortlist 2–3 systems
Test more than one. Include at least one Thai-based provider, they’re more likely to understand your workflows and get you up and running faster.
Test with real workflows
Don’t just demo features. Simulate your actual day: create a custom order, process a return, check stock between stores. That’s the only way to know if it works for you.
Clarify the pricing
POS pricing can be sneaky. Some charge by user, others by register or location. Ask what’s included in the monthly fee, support, updates, integrations, and what costs extra.
FAQs: Jewelry POS Software in Thailand
1. What makes jewelry POS software different from regular POS systems?
Jewelry POS systems track high-value items like diamonds or gold, manage repairs, appraisals, and often include detailed CRM tools to handle custom orders or VIP clients.
2. Can jewelry POS software handle Thai VAT and tax receipt formatting?
Yes, if you choose the right one. Look for systems that support Thai tax rules, VAT reporting, and local language receipts, especially if you operate multiple stores.
3. Do I need special hardware for jewelry POS software?
Not always. Many cloud-based systems like ConnectPOS work with tablets, PCs, and common barcode scanners. Avoid platforms that force you into using only their hardware.
4. Is there POS software that supports QR payments like PromptPay?
Definitely. Good jewelry POS software Thailand should accept PromptPay, TrueMoney, and other QR-based methods, along with cards and e-wallets.
5. How much does jewelry POS software cost?
Prices vary. Some charge monthly (starting from $49 to $300+), others require a one-time license. Make sure you factor in support, setup, and feature access when comparing plans.
Final Thoughts
The final goal of finding the right jewelry POS software Thailand is about choosing a system that fits how you sell, serve, and grow.
Whether you run one shop or manage multiple branches, the right POS should handle your inventory, support Thai payments, track custom orders, and keep your customers coming back.
Test carefully. Think long-term. And when in doubt, start with a trusted name like ConnectPOS, built for jewelers, backed by local support. Need help deciding? Contact us and we’ll walk you through it.
