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Kiosk POS

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What is a Kiosk POS?

A kiosk POS is a type of self-service kiosk that handles orders and transactions at the point of sale. It is often in the form of a standalone machine with a touchscreen and connected to the Internet. With self-service kiosk POS, customers can conduct one-ended transactions with security and ease. Kiosk POS can be commonly found in the airport, restaurant, retail stores, or anywhere that has ticket-selling activities.

What is often included in a kiosk POS?

Because it is a self-service machine, kiosk POS is often designed in a space-saving format. However, it still contains essential devices, such as a user-friendly touchscreen for customers to interact with, and a card reader for faster checkout. 

In addition, self-service POS also comes with barcode scanners for customers to do the self-checkout. This function is particularly important and useful in supermarkets with a large number of customers. A portable receipt printer may also be included in a self-service POS to provide customers with bills if requested.

What are the benefits of kiosk POS?

It has a number of advantages if being monitored appropriately. Some of the most outstanding benefits are:

  • Faster and more accurate checkout process: Kiosk POS offers a self-checkout service, which can be highly beneficial during rush hours. Customers don’t have to wait in line for checkout, as there are multiple self-service kiosks available to accommodate many people at the same time. In addition, the help of machines can also minimize human mistakes.
  • Save human resources: The checkout process can be a repetitive process, thus the help of automation can help in this case. With self-checkout, businesses can save human resources for other tasks that require more complexity and consideration.
  • More targeted upselling: Upselling is when customers are encouraged to purchase more expensive products, upsize, or other add-ons. Using kiosk POS, retailers can directly invite customers to buy more, based on their carts and preferences recognized by the machine.

About the Author

Jacey V.

Jacey V.

Jacey V. is a content marketing intern at ConnectPOS - a leading point of sale provider. Being curious about the growth of ecommerce in recent years, she has closely followed the latest technological developments and how they have facilitated businesses to grow.

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