For quite some time now, omnichannel retail means that ‘buy from anywhere’ and ‘fulfill from anywhere’. And when customers get more and more demanding, omnichannel has no choice but to evolve with it. Businesses have to integrate different ways of payment, and one of the most common methods is split tender payment. Read until the end of this post to know more about the method, how the transaction works, and its benefits for businesses.
What is a split tender payment?
This is a multi-method – it combines several payment methods for one purchase transaction. Customers could purchase a product with any combination of credit cards, gift cards, cash, etc.; all in one single transaction.
E.g. customers use both cash and card ( or 1 credit card and 1 gift card) to pay; restaurant guests split the bill into 3.
Although this payment seems complex, it caters to customers’ wants and needs. This type of payment is not rare in brick-and-mortar stores, but what about online?
Online split tender payment
With a various set of payment options, paying with several methods would be a desire for every customer. In order to capture this demand, split tender payment would have no other way but to become a norm method. Therefore, POS systems are improving to equip this feature.
Online POS works the same as offline, however, online transactions do not allow 2 different credit cards in one payment, meaning it could only work with a combination of gift cards and cards, gift cards, and gift cards.
Opportunities for businesses
Split tender payment is important in retail and it has full capability to grow in the eCommerce market. By catering to customers’ desire in purchasing, they would have more trust in your business and keep coming back.
After all, the goal of omnichannel is to create a consistent and seamless experience across channels. Customers would expect to have this capability on those channels. For that matter, make sure your POS systems support split payments.
All in all
Split tender payment is no stranger to customers and a must-have option to make your businesses stand out from the crowd. Having it implemented into your POS system would broaden customers’ payment options and fulfill their desires, so that their omnichannel experiences would be seamless.
As business retailers, it is best for your businesses and customers to integrate the features of your POS. Here at ConnectPOS, we have advanced technology and support split tender payment features, whether it is online or in-store. Contact us for your free trial.
ConnectPOS is the retail pos system in the ecosystem. ConnectPOS gladly presents a comprehensive training guide ebook tailor-made for cashiers in the retail business.