Shopify POS Go Review: Is it the Best New Mobile Point of Sale? ConnectPOS Content Creator January 3, 2024

Shopify POS Go Review: Is it the Best New Mobile Point of Sale?

shopify pos go

In the fiercely competitive realm of business, outshining your competitors hinges on ensuring the satisfaction of your customers. A pivotal strategy in achieving this is providing a seamless and enjoyable shopping experience, both within the confines of your physical store and in the vast digital realm. Shopify POS Go stands out as a valuable tool for accomplishing precisely that.

Let’s explore this blog to delve deeper into this article to gain a comprehensive understanding of how Shopify POS Go works. It can elevate your customer satisfaction game, bridging the gap between in-store and online interactions as well as mobile POS.

Overview of Shopify POS Go and Its Specifications

Shopify POS Go stands as an all-encompassing handheld mobile POS device, boasting a multitude of functionalities that extend beyond mere payment processing. This versatile device seamlessly integrates features such as handling in-store pickups, incorporating a barcode scanner, and facilitating card transactions, among others.

In essence, Shopify POS Go emerges as a universal solution suitable for businesses of various scales. Nevertheless, its optimal performance aligns particularly well with the needs of small to medium-sized retailers. This device proves to be the ideal match for those seeking:

  • A straightforward yet robust point-of-sale system
  • An all-inclusive device capable of efficiently managing tasks ranging from inventory control to staff supervision
  • A solution dedicated to fortifying customer relationships and rewarding loyal patrons

Here are some of its specifications:

FunctionsBuilt-in barcode reader & card reader
ProcessorHigh-performance Qualcomm SDM 665 processor
Display5.5″ HD display protected by Gorilla Glass 5
Battery3960 mAh battery with quick charging support
ConnectivityWifi 802.11 a/b/g/n/ac @ 2.4 GHz and 5 GHz
Height13.7 mm
Length160.8 mm
Width81.6 mm
Weight287 g

Pros and Cons of Shopify POS Go

To gain a precise and clear understanding of Shopify POS Go, it’s essential to examine both its advantages and drawbacks.

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Pros of Shopify POS Go

Shopify POS Go comes with a range of advantages, making it a compelling choice for businesses.

  • The ease of on-the-go usage is facilitated by the portable and compact design.
  • Transaction processing is streamlined with the integration of a built-in barcode scanner and card reader.
  • Various payment types, including traditional credit card swiping, credit card taps, and chip inserts, are accepted.
  • All transactions undergo secure processing through Shopify Payments, ensuring compliance with PCI standards.
  • Merchants can monitor store performance through access to store-level reports.
  • Effortless inventory management and transaction processing directly from the device enhance operational efficiency.
  • The quick-charging battery ensures a full day of battery life.
  • Powered by a robust Qualcomm SDM 665 processor, the device delivers high-performance computing capabilities.

Cons of Shopify POS Go

However, no system is without its drawbacks and Shopify POS Go is as well. Here are some of its cons you also should consider:

  • Exclusively accessible to Shopify merchants located in the US who have activated Shopify payments.
  • Incompatible with hardware that utilizes Bluetooth technology.
  • The inclusion of optional add-ons like the POS Go Case and an external printer may raise the overall cost.
  • Certain merchants might perceive the $399 price tag as relatively high compared to alternative POS solutions.
  • Constrained by Shopify’s pre-installed POS software, it may not provide the same level of customization found in other POS systems.

Depth Review about Shopify POS Go

In this part, we will depth review of Shopify POS Go, this information will help you decide whether to buy or not. Let’s get started!

What is Shopify POS Go?

Shopify POS Go stands as a compact mobile POS device that consolidates the features of a barcode scanner, card reader, and tap device into a single, small, and portable design that comfortably fits in the palm of your hand.

For Shopify merchants, Shopify POS Go offers complete point-of-sale (POS) capabilities, enabling them to effortlessly sell their products to customers, whether they are away from their physical store or operating in the online realm.

Key features of Shopify POS Go

Besides specifications, features are also one of the factors that many businesses are interested in when they want to learn more about Shopify POS Go.

Simplicity of use

Shopify POS Go is meticulously crafted to offer a user-friendly and seamless experience. As a plug-and-play device, it comes preloaded with Shopify POS software. This allows Shopify merchants to effortlessly link their Shopify accounts, initiate in-person sales, and accept payments from any location.

Multiple payment choices encouragement

Shopify POS Go accommodates a range of payment choices, encompassing traditional credit card swiping, credit card taps, and chip inserts. This guarantees that your customers can make payments using their preferred methods. All transactions are seamlessly processed through Shopify payments, guaranteeing a secure and smooth checkout experience on every occasion.

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Paying on the go from anywhere

Featuring an ultra-thin design, Shopify POS Go is equipped with an integrated 1D/2D barcode scanner and card reader, simplifying the process of accepting payments from customers on the move. Adding items to a customer’s cart is effortless, and you can conveniently accept tap, chip, and swipe payments without the requirement for a separate card reader or scanning device

Smooth and easy checkout process

The checkout process is streamlined, minimizing friction and ensuring a positive experience for customers.

Utilizing your hand to control your Shopify store

With mobile functionality, businesses can manage their Shopify store with ease, granting unprecedented control and flexibility.

Inventory management ability

Shopify POS Go extends beyond transactions, incorporating robust inventory management features, helping businesses stay organized and efficient.

The price and fees of Shopify POS Go

Shopify POS Go is obtainable through a one-time acquisition for $399. Nonetheless, charges are incurred for each in-person transaction conducted with debit and credit cards, commencing at 2.7% + 0¢, contingent on your existing Shopify pricing plan.

In addition to the base cost, it’s important to take into account potential supplementary add-ons when acquiring the Shopify POS Go, which may slightly elevate the overall price. These include the POS Go Case, priced at $39 plus tax, and an optional external printer.

Where to buy Shopify POS Go

You can buy the Shopify POS Go through Shopify Hardware Store. This specialized website provides an extensive range of POS equipment across different regions, encompassing the United States, Australia, New Zealand, and Singapore, etc.

How to Use Shopify POS Go to Get Started

To ensure proper utilization of Shopify POS Go, let’s diligently follow the provided instructions.

Start a free Shopify trial 

Embarking on your journey with Shopify POS Go is a seamless process. To begin, you can enroll in a complimentary three-day trial of Shopify. This trial is open to new Shopify merchants and those transitioning from other platforms.

Upon successful registration for the trial, you gain access to the Shopify POS software, enabling you to initiate the setup of your store. Subsequently, you can link your Shopify account to the Shopify POS Go device.

For existing Shopify merchants, the process is even more straightforward. By logging into your Shopify account, the POS Go effortlessly syncs your store’s data over Wi-Fi, facilitating a hassle-free integration process.

Ways to set up the POS Go

Configuring the POS Go is a straightforward process. Here is a step-by-step guide to follow:

  • Step 1: Ensure the POS Go device is fully charged, then power it on by pressing and releasing the power button.
  • Step 2: Choose the country where you intend to use the POS Go.
  • Step 3: Connect the POS Go to a Wi-Fi network.

How Shopify POS Go handles a sale

Executing a sale with the POS Go is a simple process. Follow these steps:

  • Step 1: Add desired items to the customer’s cart. On the Cart screen, click Checkout to proceed.
  • Step 2: Permit the customer to tag, swipe, or insert their card for checkout.
  • Step 3: Once the transaction is finished, remove the customer’s card and decide whether you wish to print a receipt.
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How to use Shopify POS Go for scan

The integrated barcode scanner on the POS Go can effortlessly scan products, order receipts, or gift cards.

Scan products with the POS Go

To scan a product using Shopify POS Go, press and hold either the left or right scanner button on the device. Aim the device at the barcode you intend to scan. After successfully scanning the barcode, the POS app will promptly display the relevant product information on the screen.

Scan order receipts with the POS Go

To scan an order receipt using Shopify POS Go, simply scan the barcode on the receipt. This action will prompt the order details screen to appear, allowing you to effortlessly review the product pricing and item details associated with the order

Scan gift cards with the POS Go

Utilizing Shopify POS Go, you can efficiently verify a gift card’s balance by scanning its barcode. When proceeding with the checkout process, opt for the Gift card payment method, and then follow the on-screen instructions to finalize the purchase using the gift card.

4 Most Important POS Hardware of Shopify POS Go

For the majority of Shopify point-of-sale businesses, several pieces of POS hardware must be taken into consideration when conducting in-person sales. They include the following:

Terminal POS

This serves as the primary POS hardware device for handling all transactions when customers make purchases at your establishment. The terminal is available in various forms, such as a desktop computer, tablet, or handheld device like Shopify POS Go.

Barcode scanner

A barcode scanner is an optical device designed to capture and interpret the information embedded in a barcode. During the checkout process, this tool assists merchants in determining the total amount the customer needs to pay.

Credit card reader

An essential component for handling in-person transactions is a credit card reader. When receiving customer payments through credit cards, it’s crucial to verify that your card reader is compliant with EMV standards and that all data is encrypted for security purposes.

Receipt printers

Numerous POS hardware devices, including Shopify POS Go, are compatible with a range of receipt printers. Fundamentally, a receipt printer enables customers to obtain a tangible copy of the transaction details.

In essence, Shopify POS Go distinguishes itself as a versatile point-of-sale device that seamlessly integrates both hardware and software functionalities. This characteristic renders it an effective and convenient option for managing payments and scanning products through a single device.

FAQs: Shopify POS Go

Is it possible to utilize Shopify POS Go without an internet connection?

Yes, Shopify POS Go can operate without an internet connection; however, certain features, such as accessing sales data and managing inventory, may experience limitations in such instances.

Which POS system works best with Shopify?

Point of Sale.

  • POS system by ConnectPOS.
  • Erply POS Integration.
  • DeskPOS — Windows & macOS POS.
  • Stocky.
  • Ordersify: POS Draft Orders.

Is there a warranty included with Shopify POS Go?

Certainly, Shopify POS Go is accompanied by a one-year warranty. If you opt for Shopify POS Pro, an enhanced version of the Shopify point-of-sale software, you have the option to extend the warranty for an additional year.

Is it possible to utilize Shopify POS Go for multiple Shopify stores?

Certainly, Shopify POS Go can be employed for multiple stores, provided they are all linked to the same Shopify account.

What comes in the package?

The package comprises:

  • Shopify POS Go
  • Shopify POS Go Case
  • USB-C to USB-A charging cable
  • Marketing Kit


In conclusion, Shopify POS Go emerges as a powerful mobile point-of-sale solution with a myriad of features tailored for businesses of all sizes. Its user-friendly interface, multi-channel selling capabilities, and robust inventory management make it a compelling choice in the competitive landscape of POS systems. While it’s essential to consider factors like internet dependency and subscription costs, the overall benefits and flexibility offered by Shopify POS Go position it as a strong contender for businesses looking to enhance their retail operations. 

As the retail landscape continues to evolve, embracing innovative solutions like Shopify POS Go can be a strategic move for businesses seeking agility and efficiency in their point-of-sale processes. Contact us today to learn more about Shopify POS Go features suitable for your business.

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