How to feature discount code and master multichannel promotions in POS software? ConnectPOS Content Creator October 23, 2023

How to feature discount code and master multichannel promotions in POS software?

feature discount code

In today’s highly competitive retail landscape, businesses must continually innovate to attract and retain customers. One effective strategy is to leverage feature discount code and multichannel promotions within your business point-of-sale (POS) software.

This article will guide you through the process of how to feature discount code in the POS system and master multichannel promotions to enhance sales and customer relationships.

What is the discount code and how does it work?

Have you ever wondered what discount codes are and how they work? Feature discount codes, or promotional codes or coupons, are alphanumeric sequences that customers can enter during checkout to receive discounts on their purchases. These codes serve as powerful tools for enticing customers and boosting sales. In fact, there are  59% of customers look for promotional coupons online before making any purchases.

Besides that, discount codes work by applying a predetermined discount to specific items or orders. They can be fixed-value discounts, percentage-based discounts, or even free shipping offers. Customers love them because they save money, and businesses benefit from increased sales and customer loyalty.

How to feature discount code in the POS system?

Now that we understand the importance of discount codes let’s explore the steps for featuring them in your POS system below:

Step 1: Access your POS system

Log in to your POS system using your administrative credentials. Typically, this requires a username and password. Some POS systems may also offer multi-factor authentication for added security.

Once logged in, navigate to the settings or configuration section. This is where you’ll find options related to managing discounts and promotions.

Step 2: Create a new discount code

Within the settings or configuration section, locate the option to create a new discount code. This option might be labeled as “Discounts,” “Promotions,” or something similar.

When creating a new discount code, you’ll need to specify several details:

●     Discount type: Choose between a percentage-based discount or a fixed-amount discount. Percentage discounts deduct a percentage from the total order amount, while fixed-amount discounts subtract a specific monetary value.

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●     Discount amount: Set the percentage or specific amount you want to offer as a discount. For example, a 10% discount or a $5 discount.

●     Restrictions and limitations: Define any restrictions or limitations for the discount code. This can include minimum purchase requirements (ex: “Get 10% off orders over $50”), expiration dates (ex: “Valid until December 31st”), and usage limits per customer (ex: “Limit one use per customer”).

Step 3: Define usage rules

In this step, you’ll establish rules governing the discount code’s use. Here are some common usage rules to consider:

●     Minimum purchase requirements: Specify the minimum order amount that customers must meet to qualify for the discount.

●     Expiration dates: Set a specific date or time frame during which the discount code is valid. After this period, the code will no longer be usable.

●     Usage limits per customer: Determine how often each customer can use the discount code. You can choose to limit it to one use per customer or allow multiple uses.

Step 4: Generate the code

Your POS system should have a feature to generate a unique discount code automatically. If you prefer a custom code, you can usually enter it manually. Or consider aligning the code with your brand or the specific marketing campaign associated with the discount.

Step 5: Test and verify

Before making the discount code available to customers, it’s crucial to test it thoroughly. Place test orders or apply the discount in a test environment to ensure that it functions as intended, accurately deducting the specified discounts from orders.

Step 6: Promote the code

Once you’ve verified that the discount code works correctly, it’s time to promote it to your target audience. Use various marketing channels such as email newsletters, social media, your website, and in-store signage to inform customers about the discount and encourage them to use it.

By following these steps, you can seamlessly integrate discount codes into your POS system, making attracting and rewarding customers easier than ever.

5 promotional ideas that use the feature discount code in your POS system

After having discount codes integrated into your POS system, let’s explore five creative promotional ideas below to boost your sales and engage customers:

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Multi-channel promotions

One of the best ideas that the discount code feature in the POS system cannot help but apply is multi-channel promotion. This is an excellent method that brings a consistent and engaging customer experience. Whether a customer visits your physical store, shops online, or uses your mobile app, they should have access to the same discounts. This approach creates a unified brand presence and maximizes your reach.

For instance, a customer browsing your e-commerce store and adding products to their cart. Later, they visit your physical store. They enjoy the same discounted price by inputting the same discount code from their online cart into your POS system at the brick-and-mortar store. This seamless experience encourages customer loyalty and boosts sales.

Bundle deals

Bundle deals are an excellent way to increase the average transaction value by enticing customers to purchase related products together at a discounted rate. This strategy not only drives sales but also helps you move inventory more efficiently.

If you’re a consumer electronics retailer, you could offer a bundle deal where customers buying a laptop get a discounted rate on accompanying accessories like a mouse, laptop bag, and headphones. Creating these bundles with a discount code encourages customers to buy more items while feeling they’re getting a great deal.

Loyal customer offers

They are designed to reward your most dedicated customers. You show appreciation for their ongoing support and build stronger customer relationships by providing them with an exclusive discount code.

For example, a clothing store implements a loyalty program that grants loyal customers a unique discount code after a certain number of purchases or a specific spending threshold. These loyal customers feel appreciated and are more likely to return to your store for future purchases.

Flash sale event

Flash events are a great way to create a sense of urgency and reward your most engaged customers. This means that by offering limited-time discount codes, you encourage customers to make quick purchasing decisions, increasing both sales and excitement.

You can inform a 24-hour flash sale on social media, email newsletters, and your website. Then provide a unique discount code for the event, such as “FLASH20” for a 20% discount on select products. This makes sure customers know the clock is ticking, and they’ll be more likely to take advantage of the offer.

Discounts for minimum purchases

Discounts for minimum purchases incentivize customers to spend more by offering tiered discounts based on order totals. This strategy encourages customers to add more items to their cart to reach a higher discount threshold.

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Suppose you run an online clothing store. Your store offers discount codes like “SAVE10” for a 10% discount on orders over $50 and “SAVE20” for a 20% discount on orders over $100. As customers shop, they see their potential savings increase, motivating them to add more items and reach a higher discount level.

By implementing these promotional ideas with discount codes in your POS system, you can create engaging marketing campaigns that boost sales, foster customer loyalty, and enhance the overall shopping experience.

Way to master multichannel promotions in POS software

Mastering multichannel promotions in your POS software involves strategic planning and effective execution. Here are some key strategies to master multichannel promotions:

●     Integration with E-commerce platforms: Ensure seamless integration between your POS software and best ecommerce platforms like Shopify, WooCommerce, Magento, and BigCommerce. This enables centralized inventory management and real-time synchronization of data across all channels.

●     Unified customer data: You have to maintain a centralized customer database that collects data from all channels. This allows you to personalize promotions based on customer preferences and behaviors.

●     Omnichannel marketing: Implement strategies that leverage email marketing, social media, and targeted advertising to reach customers across various touchpoints.

●     Real-time inventory tracking: Use the POS system to monitor inventory levels in real-time. This helps prevent overselling and ensures accurate stock management across multiple locations. You can use ConnectPOS – a multi-channel sales management software for optimizing this problem.

●     Analytics and reporting: Regularly analyze sales data and customer insights to fine-tune your multichannel promotions. Thereby, identify which channels are performing best and adjust your strategies accordingly.


In short, the feature discount code is one of indispensable tools for driving sales, enticing customers, and fostering brand loyalty. By integrating discount codes into your POS software and mastering multichannel promotions, you can stay ahead in the competitive marketplace.

However, let’s remember that successful implementation requires careful planning, monitoring, and adaptation to changing consumer behaviors and market dynamics. If your business would like to explore the potential of discount codes, let’s apply the information above to get the best result.

In addition, you can get in touch with us – ConnectPOS for more detailed advice on solutions to improve sales, increase customer experience, and effectively manage inventory.

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