Order fulfillment is an important process of any business. It is the process of storing, picking, packing, and delivering products to the customers. Order fulfillment can be simply understood as the steps businesses need to take to finalize an order. Many businesses nowadays are using a point of sale (POS) system to support the order fulfillment process. In this blog, we will discuss the top 5 benefits that POS can have for order fulfillment.
Gain full control over your inventory
This is the most visible way that POS can support the order fulfillment process. This is because inventory management plays an important role before you could receive orders from your online shops. If your POS can synchronize the data between your inventory and the POS system, it can give you better control over your stocks. Without a POS, businesses can easily face disparities between the real stock and what is displayed on the system. This can lead to delays in the later order fulfillment steps.
Automate order fulfillment
A powerful POS system can also automate your order fulfillment process. Fulfillment automation can simplify the process and reduce costs for both retailers and buyers. This technology allows store owners to distribute shipments with the lowest delivery rate possible. Moreover, it can also guarantee that inventory is accurately counted and monitored. This can help avoid stockouts and increase customer satisfaction. If you are looking for a POS with fulfillment automation, consider ConnectPOS with their all-in-one solutions for order fulfillment.
Minimize shipping costs
Shipping costs can greatly influence customers’ purchase decisions. In fact, research has shown that 74% of online buyers considered free delivery as one of the most important factors at checkout.
A POS can help store owners minimize shipping costs, by optimizing multiple steps in order fulfillment within a few clicks. Technology will use the resources it has such as inventory, warehouse locations, and customer address to come up with the most cost-effective and timely delivery options. For example, POS can automatically calculate the nearest warehouse and assign it to the appropriate order.
Support multiple stores and warehouse locations
Businesses are expanding at a fast pace, so chances are high that a lot of them will consider opening more than one store or warehouse. In this case, POS systems are even more important, as they provide a centralized system for the order fulfillment process at different locations. You might not want to lose control over everything, leading to late delivery or sudden stockout at some places. POS systems can help you avoid these scenarios with real-time synchronization. As a result, you can stay up-to-date about your orders from just a single screen.
Auto-generate order reports
Last but not least, POS can also provide in-depth reports of your orders. You can receive useful information based on your sales performance, such as: How many orders have you fulfilled during the past month? What is the average delivery time you offer? etc. Having these types of information at hand can help you understand your business better. You can thus come up with a suitable strategy, such as hiring more employees or opening one more warehouse, to enhance your order fulfillment process.
We hope that this blog has somehow answered your questions about the benefits of POS for the order fulfillment process. Being a leading point of sale provider, ConnectPOS can offer users all-in-one solutions for order fulfillment and many more. Contact us today for more information!