Point of sale (POS) software is a critical corporate tool that has been well-known as an upgraded alternative to the traditional cash register. This system provides your business with management capabilities like loyalty programs and an improved shopping experience. According to a report carried out by Grand View Research, the worldwide POS terminals market is projected to attain nearly $126 billion by 2027. Here is a point of sale trend list that you will benefit from.
Improved ways to boost customer experience
You should adopt this point of sale trend. More and more firms are using POS software that allows for quicker checkout time. People tend to have more than a location they wish to drop by. When they visit your store and buy something, they desire to spend as little time as they can, particularly when doing a checkout.
Further, companies are trying and staying ahead of the game by offering many available payment options to customers, such as credit and debit cards. Many businesses likewise enhance inventory management through a trusted POS solution.
Integrated customer loyalty programs
SmallBizGenius states that more than 70% of consumers are inclined toward businesses with rewards programs. What do these bring to the table?
First things first, loyalty programs built in the POS system help promote customer retention. Cementing relationships with existing buyers is critical to a store. This program allows businesses to entice customers to purchase from them more often. Also, the integration enables smoothed-out customer data. Thanks to it, you have a better idea of your customers. You can check for what models are the top choices among consumers in a breeze, making strategic promotions accordingly.
Smooth omnichannel experience
Omnichannel is in no way a new concept. Rather, it is leading the point of sale trend, letting you deliver a smoother consumer experience at every touchpoint.
Consumers these days do not purchase in a single way. For instance, somebody might initially discover your products on Facebook. Then, they go to your store and proceed with buying them on your website. Several POS solutions out there such as ConnectPOS are dedicated to giving your customers the best omnichannel experience. You can control stocks and transactions in a unified system with automatic data synchronization.
Gathering data from your customers
Another point of sale trend is leveraging it to see purchaser habits. More specifically, you gain insights into the products your customers are buying more. With this, you will know what they are likely to purchase next and make an ultimate marketing strategy, as such.
Further transition to cloud-based POS
According to Reforming Retail, there has been a boost of about 50% in cloud-based POS employment for good reason.
It usually takes time to set up and master the art of using an on-premise point of sale. Also, you need an IT team to help test the system and fix the arising issues. Meanwhile, all of these involvements are replaced with only one app with a cloud-based point of sale. Any update will get transferred to your device from the cloud whenever and wherever you want.
As you have an idea of the point of sale trend, the next step is to think about which is your best fit. Should you want to find more about ConnectPOS, contact us now!