The Indonesian economy is booming with the rapid consumption in retail stores. To facilitate growth, most retail businesses are familiar with a point-of-sale (POS) system. A report has shown that 52% of retailers in 2020 wanted to enhance their POS systems. Knowing the need of finding a powerful POS provider, we will discuss the best POS systems in Indonesia.

ConnectPOS

ConnectPOS is a leading POS provider that caters to the needs of more than 2000 retailers all over the world, and Indonesia is one of its target markets. The POS system is well-known for its affordable price, in exchange for top-notch features. One of the most outstanding features is supporting the omnichannel shopping experience, so you can allow customers to buy online and pick up in-store. With ConnectPOS, the shopping experience can happen seamlessly across offline and online channels.

ConnectPOS offers a range of basic to advanced features, which can support businesses of all types and sizes. 

One of the best features of the system is its real-time synchronization capability. This means that all data is updated immediately and is available to both staff and customers in real time. In addition, ConnectPOS provides 24/7 free support, ensuring that businesses have access to help when they need it. 

Another key feature of the software is its PWA Consumer App, which supports self-service. With the app, customers can place orders, make payments, and track their order status, all without the need for human intervention. This feature is particularly popular among people who are looking for a convenient and hassle-free way to order and collect goods. 

ConnectPOS also offers businesses the benefit of no additional fees for third-party transactions. This means that you can process transactions from a range of payment methods without incurring any additional fees. This is essential for businesses seeking to provide a seamless customer experience, without adding extra costs to the shopper. 

Additional features of ConnectPOS include translation tools and built-in reports. This helps businesses to manage their operations more effectively, by providing insights into sales and inventory levels. ConnectPOS is available on both iOS and Android devices, providing companies with flexibility when it comes to choosing the hardware that is best suited for their needs. 

Perhaps one of the most attractive aspects of ConnectPOS is its affordable price, starting at just $39/device/month. This makes it accessible to businesses of all sizes and types and helps to ensure that any firm can benefit from the features and benefits that this system offers. 

It’s safe to state that ConnectPOS is a powerful and reliable POS solution that offers a range of great features. From real-time synchronization and self-service capabilities to no additional fees for third-party transactions, ConnectPOS has everything businesses need to manage their orders efficiently and effectively. With an affordable price point and 24/7 free support, this software is an excellent choice for Indonesian companies who want to improve their operations.

EQUIP POS

EQUIP is still new in Indonesia, however, it has been catering to small to medium businesses. It is a cloud-based POS system with multi-location management, and you can give access to your different staff at no extra cost. It is easy for merchants to synchronize the products and their prices across different store locations. In addition, product return management tools are also available to support your refund and exchange processes.

This multi-functional point-of-sale system boasts an extensive range of features. In addition to basic POS functionalities, EQUIP POS provides advanced features to businesses that include Table Management, allowing food and beverage establishments to manage and keep track of their dining tables. Furthermore, the software includes a Customer Loyalty Program that helps firms to maintain a loyal customer base, promote customer retention and incentivize customer return. Additionally, EQUIP POS features Transaction Suspension that enables the business operator to pause any ongoing transactions, make changes, and continue processing the transaction without having to restart the entire process. With its advanced features, this system streamlines your operations and provides a comprehensive suite of tools to optimize sales and services.

MOKA POS

Designed for restaurants, MOKA POS is a reputable POS system in Indonesia. The strengths of MOKA are in sales management. It greatly supports businesses to speed up sales and handle customer information.

What’s special about MOKA POS?

• Inventory and staff management
• Customer membership management
• Online selling features
• Basic CRM features

We would recommend MOKA for small to mid-sized restaurants, due to its sufficient functionalities in customer and inventory management. There is a free version (within a limited time), and a Rp 299,000 IDR/month plan, plus several add-on features that need to be paid.

Pawoon

While MOKA is available on iOS, Pawoon is its competitor on Android. It also suits small and medium businesses that own a cafe or restaurant. Pawoon allows users to generate reports, manage stocks across stores, and keep track of customer shopping patterns. Pawoon is a powerful POS for service-based businesses, as it also comes with different hardware packages, depending on your specific needs.

Pawoon has a different approach to pricing. It is free for businesses with one POS machine in one location that handles less than 300 transactions per month. The other choice accepts unlimited transactions and locations, which costs Rp 199,000/month.

Olsera

Like ConnectPOS, Olsera operates on both iOS and Android. It is an app that allows physical stores to shift to online places. The system connects the website and physical store, where merchants can view inventory information, sales histories and other analytics. Therefore, it is recommended for merchants that seek basic functions to operate on both online and offline selling points.

About pricing, Olsera offers 3 options, which depend on the state of the merchants – online store, offline shop, or both. The prices start from Rp 49,000 to 179,000, with personalized support for its users.

Wrapping up

This list of the best POS systems in Indonesia can hopefully help you to decide on the most suitable option for your business. We would recommend contacting us and having a free trial to gain the most realistic opinion about the POS system of your choice (if applicable).