5 Best E-commerce Platforms For Your Online Presence ConnectPOS Content Creator September 15, 2023

5 Best E-commerce Platforms For Your Online Presence

E-commerce Platforms

Building a successful omnichannel business starts with choosing the right e-commerce platform. However, it’s a tough decision since the market has so many platforms. Today, we will help you choose the right one for your business with our 5 best e-commerce platforms based on their pros & cons, pricing plans, and customer support service.

Magento

5 Best E-commerce Platforms For Your Online Presence

First off, Magento! This is one of the most popular e-commerce platforms as they power more than 250,000 merchants worldwide. Magento is best for small-to-medium businesses with established demand, manpower, and skill to build their store website. It empowers users to create a unique and engaging shopping experience. 

Pros

  • Over 5,000 extensions available
  • Seamless user experience
  • SEO-friendly
  • Very scalable and can grow as your business does
  • No transaction fees
  • Offer more than 100 free themes for a customized experience

Cons

  • A complex system to learn that requires advanced development skills
  • Larger budget than other competitors
  • Longer development time
  • Need a hosting provider and domain name since Magento is self-hosted

Pricing

While Magento Open Source is free of charge, Magento Commerce is a paid enterprise-level solution. Pricing starts at $1,600/month and can go up to $50,000 annually. Unfortunately, there’s no trial for Magento.

Customer support

Magento doesn’t offer 24/7 support as business owners are expected to develop the site on their own with handy resources and guides.

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Shopify

5 Best E-commerce Platforms For Your Online Presence

Shopify is the cloud-based e-commerce solution in the retail industry with more than 1 million businesses across 175 countries. It is one of the best e-commerce platforms for different sizes of businesses that need a helping hand when setting up their stores. 

Pros

  • Easy to use, beginner-friendly
  • More than 100 high-quality designed and customized themes
  • Available both in online and offline mode
  • Accept multiple payment options
  • Allow multi-channel and social selling
  • Cooperate with many certified partners

Cons

  • Unable to customize the checkout process
  • Become costly when adding up apps
  • Users are charged an additional fee on each transaction if they don’t use Shopify Payment

Pricing

The pricing plan comes with 3 levels: Basic Shopify, Shopify, Advanced Shopify starting at $29/month. The best thing is that Shopify offers a 14-day free trial with no credit card required.

Customer support

Shopify’s supporting team is a huge plus when choosing a perfect e-commerce platform. There is 24-hour chat and phone support whenever users need help. Also, community forums and the online help center are there to assist you. 

BigCommerce

5 Best E-commerce Platforms For Your Online Presence

BigCommerce is definitely one of the biggest players in the area with its unique features. Founded in 2009, BigCommerce has since generated over $17 billion in merchant sales. It is suitable for large and fast-growing businesses that require a lot from their e-commerce platform with large product catalogs.

Pros

  • No hosting, update, or maintenance costs
  • No transaction fees
  • SEO-friendly
  • Easy to set up and develop
  • Fantastic theme designs
  • Excels in multi-channel selling

Cons

  • No 1-click selling
  • Lack of free and affordable themes
  • Expensive for high volume stores
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Pricing

There are 3 pricing plans: Standard, Plus, Pro with a price range from $29.95 to $299.95 per month. If you are an enterprise, you can contact BigCommerce’s sales team for custom pricing. A free 15-day trial is also available.

Customer support

BigCommerce offers 24/7 support via live chat, email, and phone.

WooCommerce

5 Best E-commerce Platforms For Your Online Presence

WooCommerce is a worth mentioning option when talking about the best e-commerce platforms. The platform accounts for 18% of the e-commerce market and powers over 28.19% of all online stores in 2020. Used along with WordPress as a plugin, WooCommerce enables your website to have a very powerful capability of online sales.

Pros

  • Offer various plugins
  • A large number of plugins and extensions available
  • Easy to use if users are familiar with WordPress
  • Allow many types of payments
  • Various free and paid pre-designed themes & shop styles available
  • Total control over your data

Cons

  • Initial setup is quite complicated for users without much experience
  • No central support as the support is provided
  • Costs for third-party sites (hosting, SSL certificate, and domain costs)
  • Limited file storage by your web host

Pricing

WooCommerce is free to download but the hosting cost may go up to $100/year.

Customer support

WooCommerce offers live chat support within 24 hours. Online help guides and community forums are also available.

Wix eCommerce

5 Best E-commerce Platforms For Your Online Presence

Wix is an all-around e-commerce platform with excellent e-commerce capabilities. It is a cloud-based website provider that allows you to create online stores with drag-and-drop tools. The platform has 154 million users, 4.3 million of which are premium ones. Wix is the best fit for new online stores with affordable pricing and a simple setup.

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Pros

  • Offer numerous free themes
  • Simple to use and set up
  • Intuitive and user-friendly interface

Cons

  • Difficult to fully customize the template
  • Lack of upselling features and advanced automation
  • Bad SEO reputation

Pricing

Business owners can choose one of three pricing options: Basic, Unlimited, and VIP, starting from $17/month.

Customer support

Wix provides responsive support for different customer needs via phone. Users can open a ticket if they don’t want to use the mobile phone. A detailed knowledge base is also provided for self-help preference.

Final words

Each e-commerce platform offers distinct features and pricing plans. Based on the pros and cons of all 5 e-commerce platforms above, we hope this article will help you choose the best e-commerce platform and expand the unlimited possibilities of your business.Visit our blog for more in-depth information! 

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