Pet stores manage a unique mix of tasks, from tracking product inventory to scheduling grooming services and storing pet-specific details like dietary needs or vaccination records. A regular retail system can’t always keep up with that. What pet businesses really need is a point of sale that understands their day-to-day reality. This article, created by ConnectPOS, takes a close look at 5 pet store point of sale systems. The aim isn’t to list features, but to give real perspective on what each one can actually do in a pet store environment based on the way these businesses really work.
Highlights:
- Comprehensive pet store POS systems must support both retail and service-based operations including inventory for live animals, grooming appointments, and dietary tracking.
- The top 5 POS systems including ConnectPOS, Pawfinity, Square, Lightspeed, and Revel, each offer unique strengths suited to different store sizes and needs, from small local shops to multi-location chains.
What should comprehensive pet store point of sale systems look like?
The pet care market size reached USD 380 billion in 2025 and is projected to climb to USD 650 billion by 2030, advancing at an 11.33% CAGR. Dogs remain the dominant companion animal, and owners continue to channel household budgets toward premium nutrition, health care, and technology-enabled services. As the market expands and expectations grow, the tools pet retailers rely on must keep up.
To meet the rising expectations, capable pet store point of sale systems must go far beyond basic transaction handling. They need to reflect the unique rhythm and requirements of a business that serves both humans and animals, often across a wide mix of retail items and service offerings. The right system supports sales; it also strengthens customer relationships, organizes complex inventory, and brings structure to service operations, all while helping staff provide thoughtful care at scale.
A system worth considering for pet commerce will typically include:
- Inventory tracking designed for pet variety: Managing pet food, grooming items, and accessories becomes easier when stock can be sorted by type, brand, or size. Some systems can even support fractional quantities like partial feed bags, a frequent request in pet supply retail.
- Customer-facing tools that adapt to animal needs: Breed-focused organization lets the business match the right product to the right pet. This capability also improves cross-selling, since recommendations feel targeted and relevant to the animal’s profile.
- Seamless support for grooming and training services: Grooming appointments and training sessions benefit from a shared calendar and centralized customer record system. Everything from booking to service notes can be handled in one place, with visibility for front-line staff and managers alike.
- Loyalty frameworks tailored for pet owners: Returning shoppers who treat their pets like family respond well to programs that feel personal. A POS system built for this sector tracks purchasing habits and enables thoughtful incentives without manual workarounds.
- Adoption partnerships with built-in tracking: Stores that work with shelters or rescues can record pet details and monitor adoption follow-ups. This makes it easier to offer relevant care products later and engage with new pet parents meaningfully.
- Business analytics tuned to pet retail patterns: Understanding which toy lines or grooming packages are performing well allows the store to make smarter buying decisions. Insights grounded in actual sales behavior can reduce waste and improve promotional outcomes.
- Customer data connected to the pet’s story: Profiles that capture both customer and pet information allow for more engaging interactions. Staff can recommend the right treat, grooming service, or toy based on what’s worked before—and build trust that brings people back.
Retailers who want to build lasting relationships with pet owners need a POS system that matches the complexity of their world. That means tools that understand how a tail-wagging friend is part of the transaction, not just a bystander.
Top 5 Pet Store Point of Sale Systems to Consider
According to the Nielsen Report, the total Pet Care market exceeds $ 83B. While the industry continues to grow, the momentum has shifted so that online channels are now the primary driver, while physical retail sees slower movement. For pet retailers, this shift means day-to-day operations must be more responsive and connected across all sales channels.
Choosing the right pet store point of sale systems becomes a key decision in this context. The following five POS solutions are built to match the demands of pet stores, supporting both in-store workflows and online expansion without adding complexity.
ConnectPOS
Pet retail is no longer a one-size-fits-all business. From grooming appointments and special dietary orders to live animal tracking, the demands placed on pet store point of sale systems have grown more intricate. ConnectPOS steps into this space with a platform shaped around the realities of modern pet retailers. Designed to support both brick-and-mortar operations and online storefronts, it works well for everything from small family-run shops to high-volume retail chains.
ConnectPOS matches the fast-moving nature of pet stores by tracking real-time inventory changes across grooming supplies, food, accessories, and live animals. The interface is designed for retail teams with a clear and responsive layout that fits everyday in-store tasks. It also supports major eCommerce platforms, helping store owners manage both online and offline operations without extra manual work.
Feature
- Syncs sales, stock, and customer profiles between POS and platforms like Shopify POS, WooCommerce POS, and Magento POS
- Supports real-time updates even during connectivity interruptions
- Allows managers to assign role-based access for grooming staff, frontliners, or inventory teams
- Accepts all major payment methods and integrates loyalty programs out of the box
- Comes with analytics tools that visualize performance trends, top-selling items, and staff productivity
- Enables click-and-collect, local delivery coordination, and in-store pickup workflows
- Handles advanced inventory needs, including multi-location stock control, product bundles, and expiration tracking for perishables
- Provides on-screen customer displays and custom checkout flows
- Compatible with barcode scanners, receipt printers, and mobile devices for on-the-go transactions
- Connects with accounting, shipping, and ERP systems through open APIs and integration support
Pricing
ConnectPOS pricing adapts to the scale and ambition of each business, with no unexpected charges.
- Standard – $49 per register/month: Covers core retail functions: product, payment, sync, and staff controls. A reliable fit for small pet stores transitioning from manual systems.
- Advanced – $79 per register/month: Adds quoting, split payments, second screen display, and loyalty program handling. Built for shops looking to fine-tune the customer experience.
- Premium – $99 per register/month: Designed for growing retailers managing stock across locations. Includes tools for multi-source inventory, currency conversion, and cross-border commerce.
- Enterprise – Custom pricing: This tier opens access to a dedicated team, personalized onboarding, and architecture fit for managing 100+ stores across regions. It’s built around transformation, not just maintenance.
Square
Square remains a go-to option in the world of point of sale systems for pet stores, especially among smaller retailers. Known for its straightforward setup and budget-friendly pricing, it handles core needs like sales tracking, inventory management, and customer engagement without heavy upfront costs.
Its real-time inventory tracking makes restocking straightforward, while its reporting tools highlight which items perform well across different periods. Store owners can easily identify trends and adjust stock or services to match customer demand.
Features
Key features include:
• Accessible pricing tailored to small businesses
• Real-time stock monitoring for all product types
• Visual, easy-to-understand sales reporting
• Quick setup process suited to first-time users
Pricing
Pricing starts with a no-cost basic plan suitable for smaller stores. Those needing more tools can opt into a paid plan beginning at $60/month, with transaction fees applied per sale.
Lightspeed
Lightspeed is a solid option when it comes to point of sale systems for pet stores that deal with a broad inventory. It combines sales management, inventory tracking, and customer data into a central platform, making daily store operations less of a juggling act.
One feature that stands out for pet retailers is the option to create custom product categories. Shops with varied items like fish tanks, dog collars, or grooming supplies can keep things well organized. Lightspeed also connects with e-commerce platforms, which helps stores sell both online and in person without switching between systems.
Features
Key features include:
• Flexible product grouping for easier catalog navigation
• Advanced tools for tracking stock
• Online store integration
• Built-in customer data tools
Pricing
Pricing starts at $69 per month for the entry-level plan. Extra features and add-ons may carry additional costs.
Pawfinity
Pawfinity is a newer POS system among pet store point of sale systems created with pet stores in mind. It brings together several useful tools aimed at making day-to-day operations smoother. Features include inventory tracking, built-in loyalty programs, and seamless payment handling. While the system looks promising and covers many essential needs, it may require some patience as the team continues to refine its performance and fix early software issues.
This solution fits stores that handle a mix of retail and service offerings, such as grooming or specialized pet food. It includes pricing features that adapt to different types of buyers for instance, bulk discounts for breeders. The layout is easy to work with, which helps staff complete sales more efficiently. That said, users should be prepared for occasional updates as the software evolves.
Features
Main functions include:
• Built for the pet retail industry
• Loyalty rewards and flexible pricing options
• Simple inventory tracking
• Payment processing without external systems
Pricing
Pawfinity’s pricing starts at $50 per month. This entry package includes tools for inventory control and handling everyday transactions.
ePOS Now
Among pet store point of sale systems, ePOS Now is a flexible POS system that supports a broad range of retail sectors, including pet stores. Its adaptability makes it a solid choice for pet retailers looking to streamline tasks such as inventory management, sales tracking, and loyalty program setup. With an intuitive design, the system is easy to use, even for those with minimal tech experience.
A major benefit of ePOS Now is its multi-location functionality, which is especially useful for pet store chains or franchises. It allows businesses to manage stock across different branches, monitor customer activity, and move inventory between stores when needed. The system also connects smoothly with e-commerce platforms, making it easier to align your physical and online operations.
Features
Highlighted capabilities:
• Centralized tools for managing multiple store locations
• Loyalty program compatibility to retain repeat buyers
• Interface designed for quick learning and daily use
• Online store integration to unify sales data
Pricing
As for cost, ePOS Now uses a tailored pricing model. You’ll need to speak directly with their team to get a quote that matches your business setup. The POS hardware comes at a one-time cost of $1,099, though discounts may apply during special promotions.
FAQs: Pet store point of sale systems
How well do these platforms work with eCommerce?
The leading POS options for pet stores are often built with eCommerce sync in mind. Instead of duplicating efforts across platforms, stock, customer data, and sales are automatically reflected online and in-store.
Is there support for customer loyalty programs or pet-specific profiles?
Yes. Pet store point of sale systems include stored purchase history by pet name, preferences for food or grooming, and automated triggers for repeat purchases or service reminders.
Do these POS systems support live inventory tracking for pet products?
Yes, most point of sale systems for pet stores track inventory in real time, covering consumables, accessories, and even live animals. Look for platforms that allow bulk edits, barcode scanning, and integrations with warehouse stock to stay accurate across all channels.
Conclusion
Every pet store has different needs. Some are more focused on online growth, while others deal with heavy in-store traffic and complex inventory. The pet store point of sale systems covered in this comparison each have their strengths, but not all are built with pet retail in mind.
If your store is juggling products, services, and customer expectations every day, ConnectPOS might be the system that makes things easier, not harder. Talk to the team and see what it could look like in your store.
