Finding a furniture store POS Indonesia requires more than a one-size-fits-all approach. High-value transactions, custom configurations, and complex inventory structures demand robust, flexible tools. This expert-curated list highlights five standout POS solutions designed to handle the operational demands of furniture retailers while supporting scalability and smooth integration in the Indonesian market.
Highlights:
- A reliable furniture store POS in Indonesia must support complex product setups, multi-warehouse tracking, offline transactions, and seamless coordination between sales, delivery, and production.
- ConnectPOS, Shopify POS, Square, Lightspeed Retail, and Hike are five solid options for furniture retailers in Indonesia looking to manage both showroom operations and online sales.
Key Requirements Of Furniture Store POS Indonesia
The Indonesian furniture market reached approximately USD 7.46 billion in 2024 and is projected to climb to USD 7.97 billion in 2025, eventually approaching USD 10.90 billion by 2030. This steady rise reflects a growing demand that aligns with how furniture businesses operate in the country.
Most furniture retailers manage thousands of stock-keeping units (SKUs) across various materials, sizes, and styles. Sales often begin with showroom visits and require consultations, quotes, and delivery planning. This level of detail reflects the market’s upward shift. Generic POS tools fall short in handling such depth. Systems built for the industry are better suited for high-value sales, inventory flow, and tailored service across both physical and online spaces.
Key Requirements:
- Deep inventory handling: The system must support wide-ranging product attributes and combinations. It should allow staff to check availability by warehouse, showroom, or supplier, with real-time updates to prevent overselling.
- Support for custom configurations: Furniture purchases often involve made-to-order elements. The POS needs tools to build quotes, track production status, and manage price variability based on customer selections.
- Connected delivery and warehouse modules: Sales activity should trigger updates to warehouse dispatch and delivery workflows. A furniture store POS Indonesia tied to stock movements reduces the risk of delays or order mismatches.
- Customer relationship tracking: High-value buyers expect personal service. The system should capture preferences, order history, and quote interactions. Sales staff benefit from access to this information during both in-store consultations and follow-ups.
- Offline transaction mode: Large showrooms require a fallback plan during connectivity issues. The POS must continue processing payments and logging orders, syncing later once the connection returns.
- Cross-location visibility: For retailers with several outlets, decision-making depends on timely access to transaction and inventory data. A centralized reporting layer supports sales planning, stock transfers, and business oversight.
- Support for e-commerce growth: The digital economy in Indonesia is expanding quickly. With online furniture sales reaching USD 4.17 billion in 2024 and projected to grow 20–25% in 2025, POS systems must integrate tightly with online channels to meet rising demand and manage digital transactions effectively.
Top 5 Furniture Store POS Indonesia
ConnectPOS
ConnectPOS brings together all retail activities into one environment tailored to furniture stores in Indonesia. It supports omnichannel selling, multi-store management, and real-time data syncing across sales channels. Whether handling large product catalogs, customizing orders, or working with different payment types, the furniture store POS Indonesia from ConnectPOS adapts to daily retail needs without friction.
Features:
- Complete Omnichannel Ecosystem: Unify in-store operations and online activities using a centralized POS system equipped with Multi-Source Inventory (MSI) and self-checkout, designed specifically to handle the pace and scale of furniture retail.
- Automated Transaction and Inventory Handling: Manage checkout processes, inventory flow, and customer data with minimal manual steps. This structure allows staff to concentrate on sales strategy and customer satisfaction while maintaining clear visibility into store performance.
- Always-Available Support: Responsive customer service teams are positioned across time zones to assist furniture retailers in real-time. From setup to troubleshooting, all interactions receive tailored guidance suited to specific business needs.
- Expandable and Configurable: Built to scale as your store grows. Whether expanding the number of SKUs, opening new locations, or adjusting internal workflows, the system supports changes without disruption.
- Modular and Cloud-Based Structure: ConnectPOS’s furniture store POS runs on a modular architecture that fits into any existing digital infrastructure. It integrates with ecommerce platforms, ERP, accounting systems, CRM tools, and hardware — bringing all elements of the business into one place.
- On-Schedule Order Management: Track orders and inventory flow from purchase to delivery within a consistent time frame. Reliable processing helps improve accuracy and maintain stock control, even across multiple warehouses.
- Multi-Supplier and Warehouse Control: Handle stock transfers, oversee vendor-specific product lines, create specialized product bundles, and respond quickly to supply chain fluctuations. This is especially useful for stores working with a range of local and global furniture suppliers.
- Flexible Payment Flows: Allow customers to choose payment paths that fit their preferences — including deposits, split payments, layaway, or buy-online-pickup-in-store (BOPIS) — through secure and diverse payment gateways.
- Clear Channel Coordination: Maintain complete visibility into online and offline stock, track customer orders across platforms, and fulfill requests without delays. This supports a consistent and reliable shopping experience.
- Fast Self-Checkout Tools: Enable customers to find products on mobile apps and complete purchases independently with a fast, three-step checkout process, reducing wait times and improving store traffic flow.
- Smart Product Recommendations: Help customers discover complementary products based on style, previous purchases, and room type. This guides shoppers toward full-set purchases and raises average order values.
- Built-In Customer Loyalty: Run reward programs, digital gift cards, exclusive in-store promotions, and store credit systems all through one POS. These features encourage repeat purchases and help build long-term customer relationships.
- Unified System Sync: Bridge ecommerce, payment, logistics, CRM, and hardware into one consistent experience. Every function is connected to give retailers total command of their operations, without switching platforms.
Pricing
ConnectPOS provides custom pricing based on the size of the business, number of registers, and specific feature requirements. For detailed plans or tailored quotations, it’s best to reach out directly to ConnectPOS for consultation.
Shopify POS
Shopify POS offers a comprehensive solution for furniture retailers, enabling seamless omnichannel operations. It combines a powerful POS system with a leading ecommerce platform, providing tools to manage inventory, in-store and online sales, delivery workflows, and customer profiles on one platform.
Features:
- E-commerce POS Platform: Industry-leading ecommerce capabilities are included in all plans. Customize your storefront with templates, branding tools, and apps.
- Channel Integrations: Sell across Facebook, Instagram, TikTok, YouTube, Google, and Walmart. Orders and customer data sync across platforms.
- Brand Tools: Includes logo makers, QR generators, and name creation tools to support brand development.
- Inventory Management Software: Centralized inventory and order tracking. Real-time syncing between online and in-store sales.
- Delivery and Fulfillment: We offer discounted shipping via FedEx, UPS, DHL, and other carriers. Integrated label printing and rate comparison from the POS dashboard.
- Add-ons: Access to thousands of third-party apps, including BNPL (Affirm, Klarna, AfterPay), AI chatbots, and product review tools.
- Mobile & Offline Sales: Conduct mobile transactions using Shopify’s hardware. Some offline functions are limited without the POS Pro upgrade.
Pricing:
Monthly Fees:
- Basic: $39
- Shopify: $105
- Advanced: $399
- POS Pro: $89 (for advanced retail features)
- Save 25% with annual billing
Processing Fees:
- In-person: 2.4% – 2.6%
- Online: 2.5% – 2.9% + 30¢
- Third-party gateways: 0.6% – 2% (online only)
Square Point-of-Sale
Square presents a solid furniture store POS option in Indonesia for furniture stores seeking a no-cost entry point with the flexibility to scale. It includes checkout customization, sales channel integrations, payment processing, and tools to manage inventory, staff, and customer engagement. It also comes with a free ecommerce platform, making it a workable choice for stores operating both in-person and online.
Features:
- Ecommerce Storefront: Comes with a built-in online store. Templates allow for quick setup. Syncs online sales with in-store inventory.
- Inventory Tools: Tracks stock levels, supports barcoding and cycle counts, and triggers alerts when inventory runs low. Paid plans unlock purchase ordering, vendor tracking, and forecasting.
- Add-ons: Invoices, subscriptions, gift cards, and marketing tools are available as extensions. Some are free; others come with modest fees.
- Mobile Sales: The POS app is compatible with both Android and iOS devices. Hardware for mobile checkout is available, including card readers and terminals.
- Customer Management: CRM tools help track customer behavior, segment contacts, and send promotions.
- Payments: Integrated processing includes cards and BNPL. Rates vary by plan and transaction type.
Pricing:
Pricing (monthly):
- Free: Includes POS software, online store, basic reports, and inventory alerts.
- Plus ($89/month): Adds bulk intake, cross-location transfers, vendor tools, and advanced reporting.
Premium: Custom pricing and tailored processing rates.
Processing Fees:
- In-person: 2.5% + 10¢ to 2.6% + 15¢
- Online: 2.9% + 30¢
- Manual entry: 3.5% + 15¢
Lightspeed Retail
For Indonesian furniture retailers who need tight control over inventory, Lightspeed Retail is a top choice. Renowned for its powerful inventory management capabilities, Lightspeed is especially suited for businesses with large or complex stock, such as furniture showrooms and multi-location stores.
- Advanced Inventory Control: Handle large, varied stock with matrix inventory (ideal for furniture variants like size, color, material), bulk edits, custom stock alerts, and automated purchase orders.
- Vendor Integration: Lightspeed’s built-in vendor catalogs allow direct ordering and automatic inventory updates. You can also list your products for B2B sales to other Lightspeed users – a useful option for furniture wholesalers.
- Custom Reporting: Generate advanced and granular reports, perfect for tracking popular product lines or seasonal sales patterns in Indonesia. The Plus plan includes predictive analytics for smarter stock decisions.
- Mobile Counting: With the Lightspeed scanner app, store staff can easily conduct cycle counts using mobile devices. All data syncs instantly with the furniture store POS Indonesia.
Pricing
Monthly Fees:
- Basic: $109 (or $89/year)
- Core: $179 (or $149/year)
- Plus: $339 (or $289/year)
Processing Fees:
- In-person: 2.6% + 10¢
- Online: 2.9% + 30¢
Hike POS
For furniture stores in Indonesia looking for a versatile and user-friendly point-of-sale system, Hike POS is a great option. This cloud-based POS is packed with features perfect for managing large furniture inventories, handling multi-location operations, and providing excellent customer service across various payment methods.
Why Hike POS Works for Indonesian Furniture Retailers:
- Inventory Management with Variants: Easily manage furniture products with variations in color, size, or material. Stock-taking is quick and smooth with built-in tools, and centralized data guarantees accurate inventory tracking across all branches.
- Omnichannel Selling: Hike integrates with ecommerce platforms, allowing you to sync in-store and online sales. Though ecommerce features are only available on higher-tier plans, they provide a smooth way to expand your reach in Indonesia’s growing online retail market.
- Customizable POS Setup: Whether you need a full counter POS or a mobile setup using a tablet or smartphone, Hike supports a wide range of hardware including barcode scanners, receipt printers, and cash drawers to suit your store’s layout.
- Offline Support: Unstable internet? No problem. Hike provides offline functionality, keeping your sales operations running without disruption. Once your connection is restored, all data is synced automatically.
- Multilocation & Customer Management: Hike enables centralized management of multiple store locations. Store owners can assign staff to specific branches, track performance through consolidated reports, and provide unified loyalty programs and customer profiles, great for chains or expanding retailers across Indonesia.
Pricing:
Essential ($59/month):
- Basic inventory and order management
- Core reporting and accounting integration
Plus ($99/month):
- Advanced inventory, reporting, and marketing features
- Label printing and deeper customer insights
Enterprise (Custom):
- For franchises or large-scale furniture retailers
- API access, dedicated onboarding, and a personal account manager
Additional Registers: $39 per register/month
Choosing the Right Partner For Furniture Store POS Indonesia
When selecting a partner for your furniture store POS Indonesia, the decision goes beyond just software features. It’s about choosing a provider that understands your business needs, supports your long-term goals, and delivers real value. Here are four key factors to consider:
- Vendor Support Quality: Reliable and accessible customer support is critical. Look for vendors that provide 24/7 support, preferably with local or regional presence, so you can get timely help when issues arise. Read reviews or talk to existing users to assess how well the provider handles technical queries, software updates, and urgent troubleshooting.
- Flexibility for Future Growth and Tech Stack: Your POS system should grow with your business. Choose a partner that integrates easily with other systems like accounting tools, ecommerce platforms, or ERP software. Also, confirm it supports multi-store operations, inventory expansion, and emerging technologies like mobile payments or digital receipts, all practical needs for staying competitive in the Indonesian retail market.
- Post-Sale Training and Onboarding: A powerful POS is only useful if your team knows how to use it. Guarantee the vendor provides comprehensive onboarding, staff training, and learning resources tailored to your business. For furniture stores, this may include training on managing complex product catalogs, delivery scheduling, or sales workflows.
- Total Cost of Ownership vs. Features: Look beyond monthly subscription fees. Evaluate what’s included in the plan like loyalty, advanced reporting, ecommerce, or multi-location support. A low-cost system might lack essential features, while a more expensive one could save you money in the long run with automation, reduced manual work, and better insights.
FAQs: Furniture store POS Indonesia
Can I integrate my POS with online marketplaces like Tokopedia or Shopee?
Some POS systems, like Hike and ConnectPOS, provide integrations with local and global ecommerce platforms. Be sure to ask vendors about their capabilities for integrating with marketplaces.
How does furniture store POS Indonesia help with inventory management for furniture stores?
They allow you to manage large product catalogs, handle bulk stock updates, track supplier orders, and monitor real-time stock across branches, all essential for managing diverse furniture SKUs.
What types of payments should a POS system in Indonesia support?
It should support cards, QRIS, bank transfers, cash, and e-wallets like OVO, GoPay, and DANA. Flexibility in payment options improves customer experience.
Conclusion
Finding the furniture store POS Indonesia that truly fits the needs of a furniture store in Indonesia requires more than a one-size-fits-all approach. High-value transactions, custom configurations, and complex inventory structures demand robust, flexible tools. This expert-curated list highlights five standout POS solutions designed to handle the operational demands of furniture retailers while supporting scalability and smooth integration in the Indonesian market.
Seeking a system built to support expansion and handle complex operations? Discover how ConnectPOS adapts to the demands of growing furniture retailers. Reach out to our team today.
