In today’s thriving e-commerce ecosystem, efficient order fulfillment is paramount for success. This article presents an updated list of the top 15 e-commerce order fulfillment companies in the Philippines for 2025, offering tailored solutions to drive business growth in the digital era.
What Do E-commerce Order Fulfillment Services Do?
E-commerce fulfillment services from order fulfillment companies vary slightly from one warehouse to another, but here are the key functions most of them typically cover:
- Warehousing And Storage: A reliable fulfillment center provides ample warehouse space equipped with racks, hoists, and pallets to ensure safe storage and easy retrieval of your items.
- Picking And Packing: Once an order is placed, the fulfillment center swings into action. Whether through manual labor or automated systems, items are selected, inspected, and meticulously packed for shipment. It’s worth noting that certain platforms, like Amazon, may have specific packaging requirements.
- Shipping: The packed products are then handed over to trusted carriers to guarantee secure and timely delivery to your awaiting customers.
- Order Management: Fulfillment services from order fulfillment companies keep you and your customers informed throughout the order’s journey. Automated notifications keep you updated on order statuses, while customers receive timely updates on their package’s whereabouts.
- Inventory Management: Efficient inventory management ensures the right stock levels are maintained in the warehouse. Fulfillment centers alert you when stock levels dip below a predetermined threshold, allowing you to replenish supplies promptly.
- Returns Management: While not offered by all fulfillment centers, returns management is a valuable service to consider. For those that do provide it, they handle the return process from start to finish, including item inspection, processing, and restocking for potential resale.
The Advantages Of Delegating Your E-commerce Order Fulfillment
Starting with your online store from your basement, you might not see the necessity of an e-commerce fulfillment company. However, envision a scenario where your sales skyrocket, tripling, or even quadrupling in volume.
Suddenly, the need to dispatch orders promptly, possibly hundreds or even thousands a day, becomes imperative. As sales surge, fulfilling orders transforms into a full-time endeavor. It transcends the confines of a basement and spare time.
The demand necessitates investments in storage space, additional equipment, and manpower.
Enter e-commerce order fulfillment companies. They assist businesses in storing, processing, and shipping their products. Moreover, by leveraging powerful shipping apps, you can seamlessly manage your fulfillment strategy directly from your e-commerce platform’s dashboard.
These companies provide cost-effective access to inventory management infrastructure, sparing you the significant expense of setting it up independently. Additionally, they often handle returns, further easing the burden on your operations.
- Save time
An order fulfillment company operates like a well-oiled machine, managing every aspect of the fulfillment process, from storing products to delivering orders to your customers. By incorporating automation, they minimize the risk of human error, ultimately saving you both time and money in the long term.
- Focus on your core business
With the burden of tedious fulfillment tasks lifted from your shoulders, you can dedicate your energy to growing your business.
Instead of scrambling to fulfill orders, you can invest more time in essential activities such as marketing your products, conducting product research to diversify your offerings, optimizing your website for a better user experience, and enhancing the overall customer journey.
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Partnering with order fulfillment companies can also streamline your operations, allowing you to focus on these critical aspects of your business without the logistical burdens of shipping and inventory management.
- Expand your shipping reach
Operating within a confined geographic area can limit your ability to fulfill orders efficiently. It’s challenging to cater to customers in distant locations when your packing room is based in a small area like Los Angeles. Many small businesses find themselves constrained to a single location due to this logistical strain.
However, leveraging e-commerce fulfillment centers can provide broader shipping coverage by establishing warehouses across various locations. This allows you to reach customers nationwide more easily. By coordinating with suppliers and directing them to send items to the nearest fulfillment center, you can optimize shipping efficiency and reduce transit times.
- Achieve faster delivery times
In today’s competitive landscape, swift delivery is imperative for customer satisfaction. Research indicates that 41% of buyers prioritize quick delivery when shopping online. Fulfillment centers play a crucial role in meeting this demand by maintaining networks of warehouses strategically positioned to fulfill orders based on customer location.
- Benefit from cost savings
Fulfillment companies capitalize on economies of scale, resulting in cost savings that they can extend to merchants. For instance, purchasing packaging materials in bulk for thousands of merchant goods proves more economical than acquiring smaller quantities for individual stores.
Additionally, by fulfilling orders in bulk and negotiating lower delivery rates, fulfillment companies offer merchants more affordable shipping options.
Best Order Fulfillment Companies For the Philippines Market
When considering the best e-commerce order fulfillment companies for your business, it’s important to look closely at service coverage, platform integration, and scalability. Below are the top contenders serving the Philippines market and beyond.
Amazon Multi-Channel Fulfillment (MCF)
Amazon MCF supports sellers operating outside the Amazon marketplace, using Amazon’s logistics network to fulfill orders from other channels like Shopify or BigCommerce.
Its reach and infrastructure are unmatched, providing fast delivery and warehouse coverage across regions. However, its packaging and branding are fixed to Amazon standards, which may limit brand control for sellers focused on experience.
Pros:
- Access to Amazon’s extensive global warehouse network
- Fast, reliable shipping with competitive rates
- Supports integrations with major eCommerce platforms
Cons:
- Packages carry Amazon branding, limiting customization
- Restricted use on certain marketplaces like Walmart or eBay
Complemar
Complemar, with over 70 years in the logistics space, has refined its offerings for e-commerce brands seeking end-to-end fulfillment. After consolidating Fulfillify’s operations, it now provides a broader range of services, including real-time inventory tracking and flexible pricing structures. By combining Complemar’s infrastructure with Fulfillify’s tech-forward approach, the company is better positioned to support mid-sized brands looking for scalable fulfillment without sacrificing accuracy.
Pros:
- User-friendly software platform with real-time visibility
- Month-to-month pricing with no long-term commitment
- High order accuracy and return management services
Cons:
- Limited to five fulfillment centers, potentially impacting coverage and efficiency.
- No provision for international shipping, restricting expansion opportunities for businesses with global aspirations.
Flexport
Flexport has emerged as a strong contender in global e-commerce logistics, especially after taking over Shopify’s Fulfillment Network (SFN). Now positioned as a multi-channel fulfillment provider, Flexport supports fast-growing brands looking for both domestic and international reach.
Its fulfillment network is designed to support direct-to-consumer shipping, B2B distribution, and retail replenishment. With deep supply chain roots and improved visibility tools, Flexport helps businesses manage cross-border logistics alongside last-mile delivery.
Pros:
- Supports multi-channel selling, including marketplaces and brand-owned eCommerce
- Strong international shipping capabilities with customs clearance support
- Real-time inventory and order tracking across warehouses
Cons:
- Limited customization options for branding or packaging, potentially inhibiting brand identity reinforcement and customer experience enhancement.
- Customer support reportedly exhibits sluggish response times, potentially causing delays in issue resolution and support provision.
- Lacks support for buyer returns, which could pose challenges for businesses striving to maintain customer satisfaction and loyalty through hassle-free return processes.
eFulfillment Service (EFS)
EFS is a trusted choice among startups and crowdfunded brands due to its no-minimum policy and flexible pricing. It offers cross-docking, which is particularly useful for businesses needing to ship quickly without long-term storage.
Despite its strengths, EFS operates from a single warehouse, which could limit delivery speed for international orders.
Pros:
- Offers cross-docking capabilities, particularly beneficial for crowdfunded ventures seeking swift order fulfillment without the need for storage.
- Provides a 30-day trial period, allowing businesses to test their services and assess compatibility before committing.
- Does not impose long-term storage fees, aligning with the needs of businesses seeking cost-effective solutions for their fulfillment needs.
Cons:
- Operates from a single warehouse, potentially limiting coverage and scalability for businesses with expansive operations or geographic reach.
- While offering unique cross-docking capabilities, the reliance on a single warehouse may introduce logistical constraints for businesses requiring broader distribution networks.
FedEx Fulfillment
FedEx Fulfillment combines warehousing, packaging, and shipping under one roof using FedEx’s global logistics network. It’s particularly strong when it comes to international shipping and fulfillment for pre-order items.
The platform is well-suited for businesses that already rely on FedEx for shipping and want a unified solution with global scale.
Pros:
- International shipping services: With a global reach, FedEx Fulfillment facilitates seamless distribution across borders, catering to businesses with international operations.
- Extensive facilities: Boasting more than 600 facilities across the United States and Canada, FedEx Fulfillment ensures widespread coverage and efficient order processing capabilities.
- Pre-ordered item shipping: Offering the flexibility to ship pre-ordered items without the need for storage, FedEx Fulfillment streamlines fulfillment processes, enhancing speed and responsiveness.
Cons:
- Size limitations: FedEx Fulfillment cannot handle items exceeding 50lbs or dimensions of 18x14x8 inches, potentially restricting the scope of products eligible for fulfillment services.
- Lack of integration with Amazon: Not being integrated with Amazon, a major eCommerce platform, may pose challenges for businesses relying on Amazon’s marketplace for sales and distribution.
Flowspace
Flowspace started as a flexible warehousing solution but has grown into a full-service fulfillment platform with national coverage in the U.S. It offers order processing, inventory management, and last-mile delivery with same-day and next-day options.
Its software offers real-time visibility, but some users cite delays in customer support response.
Pros:
- Full-featured software with real-time tracking
- Express shipping options with broad warehouse network
- Flexible storage and fulfillment for scaling brands
Cons:
- Support response time can be inconsistent
- Limited international focus
ShipHero
ShipHero is best known for its flexible fulfillment services and robust warehouse management software (WMS), making it a solid choice for D2C brands that want more control over their logistics. Businesses can either use ShipHero’s full-service 3PL network or manage fulfillment in-house using its WMS platform.
With multiple U.S. warehouse locations and real-time visibility into inventory and orders, ShipHero gives scaling brands room to grow without giving up operational control.
Pros:
- Offers both 3PL fulfillment and self-managed WMS solutions
- Real-time tracking, order routing, and automation tools
- Strong fit for D2C brands needing flexibility in fulfillment
Cons:
- Primarily focused on the North American market
- May require some onboarding time to set up workflows
Fulfillment.com (FDC)
FDC supports high-volume shipping across borders and is known for its hands-on client support. With fulfillment centers in the U.S., Europe, and Australia, it’s a go-to choice for businesses targeting both domestic and global markets.
Its real-time dashboard gives merchants visibility into orders, stock, and shipping in one place.
Pros:
- Dedicated account manager for each client
- Real-time inventory and order tracking dashboard
- Global shipping support with high accuracy
Cons:
- No publicly available pricing
- Occasional delays in fulfillment reported by users
Fulfillment by Amazon (FBA)
FBA is the default choice for Amazon sellers aiming for Prime eligibility. It handles everything from storage to shipping to customer service, making it a hands-off solution for brands focused on Amazon marketplaces.
However, its rigid packaging rules and open return policies may not suit all sellers.
Pros:
- Boasts a vast network of warehouses, ensuring efficient order processing and delivery.
- Offers Prime delivery speeds, enhancing customer satisfaction and loyalty.
- Provides comprehensive support, including handling returns and customer inquiries.
Cons:
- Enforces an open return policy, potentially increasing return rates and associated costs.
- Imposes strict item preparation requirements, demanding meticulous compliance from sellers.
MyFBAPrep
MyFBAPrep was created to address the prep and compliance challenges of FBA sellers. It has since expanded into DTC and marketplace-agnostic fulfillment, serving brands selling across Amazon, Walmart, Shopify, and more.
Its global network of prep centers and fulfillment warehouses makes it suitable for hybrid fulfillment strategies.
Pros:
- Built by ex-Amazon sellers; understands FBA requirements
- Supports multi-marketplace sellers across platforms
- Offers kitting, bundling, and other value-added services
Cons:
- Fewer direct integrations; some manual processes required
- May not be ideal for small-volume sellers
Newegg Logistics
Newegg Logistics provides tech-driven fulfillment services, especially for electronics, gaming accessories, and high-value products. It’s known for reliable same-day shipping and tight inventory control.
With 24/7 customer service and strong reverse logistics, it’s a solid choice for brands needing specialized product handling.
Pros:
- Fast shipping and high order accuracy
- 24/7 customer support and return handling
- Strong fit for electronics and tech verticals
Cons:
- Incurs steep fees for oversized items and has limited integrations with other platforms.
- Operates from only five warehouses, potentially limiting coverage and scalability.
ShipNetwork (previously Rakuten Super Logistics)
ShipNetwork supports eCommerce fulfillment with an emphasis on fast delivery and product-specific handling—ranging from supplements to hazmat. The platform integrates with major shopping carts and marketplaces.
However, its high minimums and support delays may make it less accessible for new or small-scale businesses.
Pros:
- Product-specific expertise (e.g., hazmat, nutraceuticals)
- Works with Shopify, BigCommerce, and more
- Multiple fulfillment centers for fast U.S. coverage
Cons:
- Imposes high minimum requirements, potentially limiting accessibility for smaller businesses.
- Faces criticism for slow customer service response times, impacting post-purchase support and issue resolution.
Red Stag Fulfillment
Red Stag Fulfillment focuses on heavy, high-value, or fragile items that other fulfillment providers typically avoid. It guarantees fast processing and even pays penalties if it fails to meet service levels.
Its service model is best suited for businesses shipping bulky or premium-priced products.
Pros:
- Offers short-term contracts, providing flexibility for businesses.
- Specializes in handling oversized, high-value, or fragile products with care.
- Implements inconvenience fees to prioritize fast shipment times and meet delivery expectations.
Cons:
- Requires high minimums, potentially limiting accessibility for smaller businesses.
- Not suitable for lightweight items, limiting its applicability across product categories.
- Operates from only two locations, potentially impacting coverage and scalability.
ShipMonk
ShipMonk continues to expand its footprint in the fulfillment space, especially after acquiring Ruby Has Fulfillment. The acquisition significantly increased ShipMonk’s warehouse capacity and tech capabilities, making it a strong choice for mid-market and enterprise brands.
With locations across North America and access to international shipping, ShipMonk supports DTC and B2B fulfillment, along with value-add services like kitting, subscription box assembly, and custom packaging.
Pros:
- Expanded warehouse network post-Ruby Has acquisition
- Tailored for fast-scaling brands with multi-channel sales
- Offers automation for inventory syncing, order routing, and returns
Cons:
- Higher volume requirements may not fit early-stage startups
- Some users report occasional delays in onboarding or support transitions
ShipBob
ShipBob is one of the fastest-growing fulfillment providers, known for its tech-forward platform and global reach. It supports custom packaging, international shipping, and integrations with over 50 platforms.
Its network includes fulfillment centers across the U.S., Canada, Europe, and Australia, making it ideal for brands expanding across regions.
Pros:
- Offers an express shipping program to expedite order fulfillment and meet customer expectations.
- Provides international shipping services, enabling global expansion for businesses.
- Allows for custom branding and packaging to enhance brand identity and customer experience.
- Imposes no minimum order requirements, making it accessible to businesses of all sizes.
Cons:
- Reports of occasional shipping delays
- Customer service can be inconsistent during peak periods
Cart.com Fulfillment
Cart.com delivers a unified e-commerce infrastructure for mid-sized and enterprise brands. Its fulfillment network is just one part of a broader platform that includes marketing, analytics, and commerce tools, making it a strong choice for omnichannel retailers.
With over 14 fulfillment centers across the U.S. and support for both DTC and B2B shipments, Cart.com provides speed, scale, and visibility across the entire order lifecycle.
Pros:
- Combines fulfillment, software, and marketing in one platform
- Nationwide warehouse coverage with fast shipping capabilities
- Built for omnichannel selling across marketplaces and owned sites
Cons:
- May be too complex for early-stage or single-channel brands
- Customization can require deeper integration work
Improve your order fulfillment with ConnectPOS
Improve your order fulfillment process with ConnectPOS‘s advanced order management software. Our solution offers a powerful order management solution built for modern retailers looking to streamline fulfillment and deliver a consistent shopping experience across channels. Designed to support both online and in-store operations, it centralizes order tracking, inventory data, and customer information in a single dashboard.
Key Benefits:
- Boost Efficiency: Centralize order processing and automate key steps to cut down manual errors and speed up fulfillment.
- Instant Inventory Insights: Access real-time stock updates across locations to avoid overselling and maintain accurate inventory levels.
- Connected Shipping: Integrate with logistics partners for faster dispatch and clear communication through every step of order delivery.
- Personalized Experience: Share live delivery updates and accurate ETAs to keep customers informed and improve satisfaction.
- Omnichannel Readiness: Sync orders from online and offline channels, making it easier to manage returns, exchanges, and backorders.
ConnectPOS brings together retail operations and fulfillment in one system, helping businesses stay agile while keeping customers happy.
FAQs about Order Fulfillment Companies
- What services do order fulfillment companies offer?
Order fulfillment companies offer a range of services, including inventory management, order processing, product picking and packing, shipping, return handling, and sometimes customer support.
- How do order fulfillment companies work?
E-commerce businesses send their inventory to the order fulfillment company’s warehouse. When an order is placed on the business’s website, the order details are automatically transmitted to the fulfillment company, which then picks, packs, and ships the items to the customer.
- What are the fulfillment methods for e-commerce?
E-commerce businesses typically use one of three fulfillment methods:
- In-house Fulfillment: Handling storage, shipping, and returns internally.
- Dropshipping: Purchasing products from suppliers as orders come in, with suppliers shipping directly to customers.
- Third-party Logistics (3PL): Outsourcing shipping tasks to a third-party provider, managing order fulfillment and delivery.
Conclusion
In summary, the highlighted order fulfillment companies represent the pinnacle of excellence in e-commerce order fulfillment in the Philippines. By partnering with these industry leaders, businesses can optimize operations and capitalize on opportunities for success in the ever-evolving online marketplace.
Should you wish to know more about ConnectPOS, feel free to reach out to us.
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