Convenience stores in Indonesia face unique challenges, from local payment preferences to unstable internet connections. Solutions for convenience store point of sale in Indonesia that align with local payment habits, manage inventory accurately, and maintain functionality despite connectivity challenges can significantly impact day-to-day performance and long-term growth.
Understanding the interplay between business needs, technical capabilities, and support availability helps leaders select technology that fits operational demands while preparing for expansion. This article highlights the top convenience store POS in Indonesia and outlines the criteria to support informed decision-making.
Highlights:
- Top picks, such as ConnectPOS, Korona POS, Clover POS, EPOS Now, and POSNation, provide Indonesian convenience stores with the tools to manage fast transactions, local payments, and multi-location setups.
- The best POS system for your store depends on its local payment support, offline reliability, inventory syncing capabilities, support for Bahasa, and whether it aligns with your budget and growth plans.
Top Convenience Store POS in Indonesia
In 2023, the convenience store market in Indonesia was valued at approximately IDR 45 trillion, underlining its strong role in shaping the country’s retail landscape and driving demand for reliable point-of-sale systems tailored to fast-paced, high-volume environments.
ConnectPOS
ConnectPOS supports daily retail tasks for convenience stores in Indonesia. The system covers checkout, product tracking, payment handling, and customer interactions. Store owners can run local branches or chains using a single system that works across all locations. The goal is to keep things simple for staff and clear for customers.
Key Functions
- Multi-store support: Control several store locations through one convenience POS system. Data between stores stays updated in real-time, making it easier to monitor performance and manage daily work.
- Stock tracking: Track items across categories. Receive alerts when goods run low and make restocking easier. The system also helps reduce product loss through real-time updates.
- Checkout options: Speed up payment with self-checkout, card readers, mobile pay, or contactless methods. Customers won’t wait long, and staff can manage busy periods more easily.
- Custom screen setup: Match the layout of the POS screen with the store design. Adjust categories, place quick-access items, and fit the system to how staff work best.
- Staff control: Assign roles, set permissions, and monitor shifts. Track how well staff are doing and keep handovers clear during shift changes.
- Payment methods: Support for various payments such as bank cards, QR codes, e-wallets, and mobile apps. This works well in Indonesia, where shoppers use many digital payment tools.
- Customer profiles and rewards: Track what customers buy, their favorite items, or any product concerns (like allergies). Use that to suggest items or build loyalty plans.
- Digital receipts: Send receipts directly to customer emails or phones. Easy to store, share, or use when returning products.
- Third-party connections: ConnectPOS integrates with other platforms, including retail software, payment platforms, ERP, CRM, and accounting systems, among others. This allows all store systems to work together without switching platforms.
- Custom branding: Shops can display a message or design that matches their identity. Staff can greet customers by name, showcase tailored products, and create more engaging in-store experiences.
Pricing
ConnectPOS has plans based on business size:
- Professional: Fits small to medium stores looking to handle both offline and online sales.
- Enterprise: Suitable for larger stores or chains that require custom work, special setup, or additional support.
For pricing of convenience store POS systems in Indonesia, the final quote depends on store size, feature selection, and the type of support required.
Korona POS
KORONA POS suits convenience stores that require quick checkouts, accurate stock control, and clear sales reports. This convenience store point of sale Indonesia suits both single stores and growing chains in Indonesia
Key Functions
- Staff permissions at checkout: Cashiers clock in/out on the system. It tracks hours and sales, giving store owners data they can pass to payroll.
- Age check: Built-in prompts help cashiers confirm age when selling restricted items.
- Auto stock levels: The POS reviews sales and supplier history to suggest minimum and maximum stock quantities. This keeps restocking quick and avoids manual tracking.
- Theft prevention: Inventory tracking, void tracking, and receipt checks help address both staff and customer-related losses.
- Editable receipts: Cashiers can change items directly on the digital receipt before completing a sale. Fewer taps mean faster service.
- Cloud data access: View store performance, product levels, and customer activity in real time. All updates appear instantly and are available anywhere.
- Customer loyalty tools: Collect customer data, track purchases, and run rewards programs to bring shoppers back.
- Gift cards included: No additional cost or processor contract required. The gift card tool is built into the monthly plan.
- Chain-ready setup: Store chains can manage staff, stock, and sales in one place across all sites.
Pricing
Core – $59/month: POS, stock tracking, customer management
Retail – $69/month: Includes automation tools
Add-ons:
- Food service: +$10/month/terminal
- Invoicing: +$10/month/terminal
- Ticketing: $50/month/gate
- Franchise tools: +$30/month/location
- Integrations: +$45/month/token
Clover POS
Clover POS provides tools that go beyond transactions. It helps convenience store operators stay in control of payments, inventory, and customer connections. This convenience store POS Indonesia supports various hardware setups like handheld devices, countertop stations, and customer-facing screens. It suits store owners who want a payment system that fits both their physical shop and online presence.
Key Functions
- Payment Methods: Clover supports credit cards, debit cards, gift cards, and mobile payments. Customers can use whatever method they prefer, keeping checkout fast and easy.
- Offline Mode: Stores can still accept payments even if the internet goes down. Transactions are stored securely and processed once the connection is established. This helps keep businesses running in areas where WiFi might be spotty.
- Returns and Store Credit: Handling refunds is quick, even for orders with mixed payments. Store owners can also issue store credit to retain customer loyalty without hassle.
- Online Store Integration: Clover supports online expansion through a built-in link with BigCommerce. Owners can manage their in-store and online operations from a single platform, eliminating the need to switch systems.
- Sell on Google: Thanks to Pointy integration, products can appear in Google search results. This helps attract more shoppers searching nearby.
- Inventory Sync: Sales, customer info, and inventory stay in sync between online and offline shops through the SKU IQ app. This keeps data consistent and simplifies business tracking.
Pricing
- Starter Plan: IDR ~975,000/month (36 months) or IDR ~13,000,000 upfront + IDR ~243,000/month. Basic setup with an 8″ POS for smaller shops
- Standard Plan: IDR ~2,200,000/month (36 months) or IDR ~29,300,000 upfront + IDR ~812,000/month. Includes barcode scanner, product cost tracking, return handling, and weight-based pricing support
- Advanced Plan: IDR ~3,000,000/month (36 months) or IDR ~39,000,000 upfront + IDR ~1,060,000/month. Includes a handheld POS device with long battery life and full equipment protection during the plan term
EPOS Now
Epos Now is a convenience store point of sale Indonesia that fits the needs of convenience store operators in Indonesia who want a reliable, user-friendly system that adapts to various store sizes. Its web-based platform removes the need for complicated installations and supports remote management. For store owners managing multiple branches or those based outside major cities, this system helps maintain visibility without being onsite.
Key Functions
- Remote Access: Check sales performance, stock availability, and staff activity from anywhere with an internet connection.
- Inventory Control: Monitor product levels in real time and track what needs restocking across all store locations.
- Quick Checkout: The system is easy to learn and fast to use, helping staff serve customers quickly and reducing long queues.
- Custom Layout: Modify menus, update prices, and apply promotions using drag-and-drop controls.
- Sales Reports: Access over 50 reports to review sales, profits, customer behavior, and product performance. Reports can be printed or emailed on a set schedule.
- Payment Support: Accept credit cards, debit cards, contactless payments, and gift cards through integration with Worldpay, PayPal, and Square.
Pricing
- Complete System: A one-time payment of USD 999 (~IDR 16,200,000) or a monthly plan of USD 72 (~IDR 1,170,000) for 36 months covers a touchscreen POS, secure cash drawer, high-speed printer, and integration with over 100 apps.
- Handheld System (Epos Pocket): Plan One has no upfront cost and charges USD 44 per month (~IDR 715,000), while Plan Two costs USD 189 upfront (~IDR 3,065,000) and USD 24 monthly (~IDR 390,000), giving flexibility based on store budget.
- Tablet Systems: The iPad POS and Android POS are both priced at USD 599 (~IDR 9,720,000), including the tablet (Apple or Samsung), stand, cash drawer, receipt printer, and one-month access to the software.
This convenience store pos indonesia setup works well for stores across Indonesia, including those in areas with varying internet access or business sizes.
POSNation
POS Nation supports convenience stores across Indonesia, especially those selling a mix of everyday items, fuel, lottery tickets, and alcohol. Its tailored tools help shop owners manage daily tasks while supporting local regulations and payment preferences.
Key Functions:
- Various Payment Methods: Accept card payments, mobile payments, gift cards, and EBT. If using the bundled plans, only POS Nation’s payment processing system can be used.
- Cash Discount Setting: Apply special pricing for customers who pay with cash. This can lower card transaction costs over time.
- Lottery and Fuel Capabilities: Manage lottery ticket sales and gas pump payments within the same system, helping convenience stores that sell both.
- Alcohol Sales Support: Built-in ID scanning, alcohol-specific reporting, and product setup support stores selling liquor while staying compliant with age laws.
- Online Store Included: A free eCommerce store allows nearby shoppers to order items ahead of time for pickup.
Pricing
- Flex Monthly Plan: USD 149/month (~IDR 2,430,000) includes POS software, touchscreen computer, card terminal, barcode scanner, 24/7 support, training, lifetime hardware warranty, and a processing agreement.
- Freedom Plan: A one-time payment of USD 999 (~IDR 16,200,000) includes the same hardware as the Flex plan. Monthly software and support fees apply. This plan comes with a 2-year warranty and requires a processing agreement.
- Custom-Built Plan: Build your own package by choosing each hardware component and software add-on individually. Integrations with Shopify and QuickBooks are also available, based on store needs.
Criteria For Final Decision on Your Convenience Store POS Indonesia
When evaluating convenience store point of sale Indonesia, the decision must go beyond surface-level functionality. Each platform should be evaluated based on its ability to accommodate regional nuances, meet operational demands, and foster long-term business growth. Below are the key decision-making benchmarks.
- Local Payment Support and Multi-Currency Handling: A reliable system must accept cards, QRIS, GoPay, OVO, and other common Indonesian methods. For tourist areas, handling transactions in IDR and foreign currencies without disruption is key to daily operations and financial accuracy.
- Offline Mode Reliability and Hardware Compatibility: Connectivity gaps are still common in parts of Indonesia. The POS should keep sales running during outages and sync data once online. It must also work with standard cash drawers, printers, and Android tablets, avoiding the need for locked-in hardware.
- Inventory Sync, Ease of Use, and Customer Management: Inventory data should update in real time across all locations and channels. Staff should learn the system quickly. Basic loyalty tools, order history, and customer-specific pricing rules help drive repeat sales and improve service.
- Local Support, Compliance, and Scalability: Vendor support in Bahasa Indonesia, aligned with local business hours, is critical. Systems that are built or configured for Indonesian tax laws (e.g., PPN handling), receipt formatting, and reporting standards provide fewer compliance risks. Finally, scalability guarantees that the POS system adapts to multi-location chains, franchise models, or expansion into eCommerce, without requiring full system replacement or costly reconfiguration.
Final Decision: Which POS Fits Best?
Point-of-sale systems for convenience stores in Indonesia need more than basic sales tracking. They must connect smoothly with local payment methods, support Bahasa Indonesia, and handle the fast pace of daily transactions. Choosing the right POS can simplify daily operations, support growth, and help stores meet local compliance needs without adding complexity.
- Business Size and Budget Considerations: Smaller stores might lean toward handheld or tablet-based setups with monthly payments, while larger operations often prefer full systems with one-time fees to avoid long-term contracts. Understanding cash flow and upfront capital helps narrow the list quickly.
- Specific Feature Needs (e.g., Loyalty, Analytics): A loyalty system, simple reporting, or detailed sales tracking may be high priorities. Some POS solutions excel at managing customer rewards or providing clear product-level insights, while others focus on basic transaction processing. Matching daily business needs to system strengths matters more than chasing unnecessary functions.
- Level of Local Service and Future Growth Plans: Some providers have better reach in Indonesia, with setup help, training, and Bahasa-speaking support. Businesses planning to expand—whether across outlets or online—need a system that won’t break under more users, locations, or orders. Starting with a scalable platform helps avoid switching costs later.
FAQs: Convenience Store Point of Sale Indonesia
What features should a convenience store point of sale Indonesia have?
A good POS for Indonesian convenience stores should support local payment methods (like e-wallets and QR payments), work well offline, handle inventory in real-time, and offer multilingual support, including Bahasa Indonesia.
Which payment options are commonly supported by convenience store POS in Indonesia?
Popular payment methods include cash, credit/debit cards, GoPay, OVO, Dana, and QRIS (the national QR payment standard).
How important is local support for convenience store POS providers in Indonesia?
Local customer service is critical to resolve issues quickly, comply with Indonesian regulations, and adapt to specific business needs.
How do convenience store POS systems help with inventory management in Indonesia?
They track stock levels in real-time, alert managers about low inventory, and simplify supplier orders, which is essential in fast-moving retail environments.
Conclusion
Effective POS solutions balance payment flexibility, hardware reliability, and compliance with local regulations while adapting to evolving business goals. Convenience stores benefit from technology built around Indonesia’s market realities and customer expectations, minimizing disruptions and enhancing operational control.
Evaluating convenience store point of sale Indonesia through strategic criteria empowers retailers to make investments that align with their growth plans and maintain a competitive advantage in the dynamic convenience store sector.
To explore a POS system designed to meet these demands, consider ConnectPOS. Reach out to ConnectPOS today to discuss how it can fit your store’s needs and help drive your business forward.
