Enterprise
Energy Solution
United States
A Numerical Showcase
About Franklin Energy
With over three decades of experience, Franklin Energy is a leading provider of energy efficiency and grid optimization solutions, partnering with utilities, governments, and businesses to deliver innovative programs that reduce energy use, lower costs, and promote sustainability.
Franklin Energy’s Challenge
Managing complex discount programs
Franklin Energy likely struggled with setting up and managing multiple, overlapping discount campaigns across their stores, which caused confusion and operational inefficiencies.
Limited Real-Time Control
Lacking real-time automation, Franklin Energy struggled to instantly adjust or monitor discount campaigns, resulting in delayed responses to market or customer trends.
Inconsistent Customer Experience
Without automation, customers may have faced issues like not receiving advertised discounts or experiencing delays during checkout, negatively impacting satisfaction and loyalty.
Our Solution
Automated Discount Management
Empowers Franklin Energy to automate and manage complex discount programs across all stores, ensuring accuracy and consistency with minimal manual effort.
Flexible Scheduling and Workflows
With easy-to-use workflows, Franklin Energy can schedule and control promotions and discounts based on customizable triggers and actions, adapting quickly to business needs.
Improved Customer Experience
Automation ensures customers always receive the right discounts at the right time, streamlining the checkout process and enhancing overall satisfaction.
"The possibilities with scheduling changes in the store seem almost endless. The customer service is outstanding - always accommodating and willing to help with any issues."
Jamie Fiore – Retailer’s Representative