ConnectPOS vs Hike POS: Decoding the Best POS Solution for Retailers

Retailers have more choices than ever when selecting POS software. Cloud-based systems have made it easier to manage sales, inventory, and customer interactions across multiple channels. Among the top contenders in this space are ConnectPOS and Hike POS, two platforms that continue to grow with retailers’ evolving needs.

While both solutions support omnichannel operations, their features, integrations, and flexibility vary in ways that matter depending on your store model, scale, and growth plans. This guide walks through ConnectPOS vs Hike POS, their capabilities to help you determine which one fits your retail strategy.

Introduction to ConnectPOS & Hike POS

ConnectPOS

ConnectPOS began as a Magento-focused POS, but has since developed into a multi-platform system used by thousands of retailers worldwide. With a focus on real-time sync, flexible workflows, and platform compatibility, ConnectPOS supports a range of industries, from apparel to electronics to niche categories like firearms and CBD. It provides both a POS app and an inventory management system, helping retailers connect the dots between physical and digital operations.

ConnectPOS comes with a broad set of retail-focused functions designed to support both front-end and back-office operations:

• Real-time inventory sync across locations and channels
• Reward points and store credit management
• Multi-level pricing (e.g. group pricing, tiered discounts)
• Customizable tax settings and order workflows
• Support for click-and-collect and ship-from-store
• Self-checkout POS and customer-facing display
• Custom receipt templates
• Quote management and draft orders
• Offline selling with auto-sync on reconnect

It also includes advanced inventory tools through its MSI system, which handles stock movement, backorders, and warehouse transfers in real time.

Hike POS

Hike POS, based in Australia, is a retail-first cloud POS aimed at small to mid-sized businesses. It offers tools for managing in-store and online sales, with growing support for mobile and pop-up setups. Hike has also expanded its eCommerce and payment integrations, positioning itself as a practical option for multi-store operators and independent retailers.

Hike also delivers a complete retail toolkit, covering the basics along with several updates in 2024–2025:

• Multi-location inventory management
• Gift cards, loyalty programs, and customer profiles
• Offline selling with local device support
• Custom sales, parked sales, and order notes
• Sales and shift reports
• Stock takes and return management
• Support for mobile checkout using iPad or tablet
• Built-in support for selling on Amazon Marketplace
• Customization of tax, time zone, and currency

ConnectPOS vs Hike POS: Core Features Comparison

Omnichannel Capabilities

Both systems aim to support omnichannel retail, but they take slightly different approaches.

ConnectPOS offers a connected experience across web stores, marketplaces, and physical locations. The platform supports native integrations with Shopify, Magento, WooCommerce, BigCommerce, and Commercetools. It also handles backorders, partial fulfillment, and real-time updates across all channels – a strong fit for retailers managing multiple fulfillment paths.

Beyond basic sync, ConnectPOS also includes:

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►►► Optimal solution set for businesses: Multi store POS, Next-gen POS, Inventory Management Software (MSI), Self Service, Automation, Backorders

• Real-time updates across sales channels and warehouses
• Multi-location inventory visibility with centralized control
• Partial fulfillment for split orders or backorders
• Click-and-collect workflows with status tracking
• Support for store credits, loyalty points, and custom promotions
• Customer segmentation for pricing and campaigns
• Sales synchronization at the SKU level to prevent overselling
• Support for bundled products and advanced catalog structures

Hike POS focuses on simplicity and broader accessibility. It allows retailers to sell online through Shopify, WooCommerce, and BigCommerce, and recently added support for Amazon Marketplace. Its offline mode is stable and functions independently, enabling uninterrupted sales during network outages. This setup is particularly useful for mobile retail operations like pop-up stores, kiosks, or markets.

Device and Hardware Compatibility

Device flexibility is a key consideration, especially for growing retailers.

ConnectPOS works across iOS, Android, and desktop systems. Its native app can be installed on tablets, enabling sales teams to assist customers from anywhere in the store. It also supports customer-facing displays and self-checkout setups, giving stores more control over the checkout experience.

Hike POS is compatible with PC, Mac, and iPad. It offers a responsive interface across devices and supports plug-and-play hardware setups. However, its support for Android is more limited compared to ConnectPOS, and it doesn’t currently support customer display screens or self-checkout stations.

Integration Ecosystem

Third-party integrations play a big role in retail automation and centralization. Both platforms offer integrations with essential tools, but ConnectPOS provides a broader reach.
ConnectPOS Integrations

• eCommerce: Shopify, Magento, WooCommerce, BigCommerce, Commercetools
• Payments: Stripe, Adyen, Authorize.net, PayPal, iZettle, and others
• ERP and CRM: Odoo, Zoho, SAP, Salesforce (via API or native plugins)
• Accounting: QuickBooks, Xero
• Shipping and fulfillment: ShipStation, Easyship
• Loyalty and marketing: Smile.io, Mailchimp (via customization)

ConnectPOS supports over 50 third-party platforms and allows custom integrations for enterprise clients. It’s also designed to work well with headless commerce models.

Hike POS Integrations

• eCommerce: Shopify, WooCommerce, BigCommerce, Amazon
• Payments: Square, Afterpay, PayPal, Tyro, Westpac, Verifone, Worldpay
• Accounting: QuickBooks, Xero, MYOB
• Marketing: Mailchimp
• Inventory and fulfillment: Unleashed

Hike’s integrations cover the major use cases but are more focused on small to mid-sized businesses. Brands with complex workflows may find fewer built-in options compared to ConnectPOS.

Customization and Scalability

Retailers rarely fit a one-size-fits-all mold. They need systems that adapt as their needs change.

ConnectPOS is built with flexibility in mind. Nearly every screen, field, and function can be adjusted—either directly through the UI or via API. Custom workflows, user roles, and brand-specific logic can be configured. This makes it easier for retailers to integrate ConnectPOS into larger ecosystems or to scale operations without switching platforms.

Hike POS offers customization in key areas like tax rules, receipt layouts, and payment settings. It also allows users to adjust language, currency, and time zones. However, deeper process-level customization is more limited and may require third-party development or workarounds.

Customer Support and Onboarding

Both platforms provide comprehensive support, but their onboarding experiences differ slightly.

ConnectPOS

• 24/7 support via live chat, email, and call
• Onboarding consultation for new clients
• Step-by-step documentation and video tutorials
• Dedicated technical support for enterprise users

Hike POS

• 24/7 support across email, chat, and phone
• Access to help center, blog, and video guides
• 14-day free trial with guided setup
• CSV import tool for product and customer data

ConnectPOS tends to offer more technical depth, especially for custom setups. Hike focuses on ease of use and quick deployment for smaller teams.

Pricing Overview

Both ConnectPOS and Hike POS follow a pay-per-register subscription model. However, ConnectPOS has recently published transparent yearly plan pricing, giving retailers a clearer idea of what to expect based on their store structure.

ConnectPOS Pricing (Yearly Plan – per register)

These plans are designed to meet different stages of retail growth, from early-stage setups to complex enterprise operations. Monthly plans are also available at a slightly higher rate.

Hike POS Pricing
Hike offers a single pricing structure starting from $59/month/register, with a 14-day free trial included. Customization is available upon request but may come with additional charges.

Summary Table: ConnectPOS vs. Hike POS (2025)

Which POS Is Right for Your Business?

Choosing the right POS depends on what you’re selling, how you’re operating, and where you’re planning to grow. Here are some practical questions to help narrow it down:

1. What’s the size and complexity of your business?
Solo retailers or pop-up shops
→ Hike POS is a good fit. Its easy setup and built-in offline mode make it ideal for quick-selling environments like markets, kiosks, or food trucks.

Growing retailers with multiple stores or sales channels
→ ConnectPOS gives you more operational control. If you’re managing multiple warehouses, syncing inventory across platforms, or need layered pricing, it’s built for that structure.

2. Which platforms and systems are you using?

If you’re already using Magento, Commercetools, or NetSuite, ConnectPOS has full compatibility and smoother integration paths.

If you’re selling on Amazon, or using MYOB or Mailchimp, Hike POS includes that support natively.

3. Are you planning to scale?

ConnectPOS supports enterprise-level transformation with customizable workflows, advanced inventory logic, and third-party integrations. It’s structured to grow with you, whether that means more stores, more platforms, or more products.

Hike POS is suited for businesses that want to keep operations simple and centralized. It scales well within small to mid-sized environments but may need workarounds for advanced use cases.

4. Do you need offline selling and mobile flexibility?

Both platforms support offline transactions. However, Hike POS emphasizes this more, especially on iPad, making it a reliable choice for mobile-first retail experiences.

ConnectPOS combines offline selling with advanced capabilities like self-checkout and customer display, which gives you more control over the in-store experience.

In a nutshell,

Both ConnectPOS and Hike POS bring practical tools to the table, and each has found its audience in the retail space. Hike is better suited to independent retailers or small chains looking for a quick, out-of-the-box solution with strong offline capability and Amazon integration. Its strength lies in simplicity and ease of setup.

ConnectPOS, on the other hand, fits retailers who need more control, deeper customization, and scalable architecture. It’s a strong match for multi-brand stores, high-volume operations, and retailers planning to grow regionally or internationally.

If you are interested in a demo with us, contact ConnectPOS today so we can help you!  

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►►► Optimal solution set for businesses: Shopify POS, Magento POS, BigCommerce POS, WooCommerce POS, NetSuite POS, E-Commerce POS