Retail businesses today are looking for a system that connects data, inventory, and customer experiences across every channel. Two POS systems often mentioned in that conversation are ConnectPOS and NetSuite POS (SuiteCommerce InStore). Each solution brings a different approach to omnichannel retail. NetSuite POS is part of Oracle’s larger ERP ecosystem, combining financials, inventory, and CRM in one platform. ConnectPOS, by contrast, focuses on giving retailers real-time control, flexible integrations, and an intuitive POS experience with deep eCommerce compatibility.
If you’re in the process of choosing between ConnectPOS vs NetSuite POS, this comparison breaks down what each system does best—and where one might suit your business better than the other.
Overview ConnectPOS and Netsuite POS
ConnectPOS
ConnectPOS is a unified cloud-based point-of-sale system designed to work across platforms and industries. It supports real-time inventory sync, omnichannel workflows, and mobile selling. It’s used by retailers in fashion, electronics, toys, cosmetics, and more, especially those needing flexibility across devices and storefronts.
Netsuite POS
Netsuite POS, officially known as SuiteCommerce InStore, is part of Oracle NetSuite’s unified commerce suite. It ties together POS, CRM, inventory, order management, and financials in one system. It works best when used alongside NetSuite ERP and is well-suited for businesses that want their sales tools to connect directly with accounting, supply chain, and operations.
Comparison: ConnectPOS vs NetSuite POS
System Setup & Architecture
ConnectPOS is built to connect with existing platforms. It integrates with multiple eCommerce systems, payment gateways, and devices. This makes it a strong option for retailers that want to keep their current tools while upgrading to a more capable POS.
NetSuite POS is part of a larger cloud-based ERP. Instead of connecting to existing tools, it replaces them with a unified system that includes accounting, inventory, CRM, and commerce. This design reduces the need for external integrations but may require a longer setup process.
Read more: Top 3 NetSuite POS Integrations for Business Retailers
Device Compatibility & Mobility
ConnectPOS supports desktop, tablet, and mobile devices across operating systems like Windows, iOS, Android, and macOS. It also includes features like self-checkout, customer-facing displays, and a Progressive Web App (PWA) for consumer use.
NetSuite POS is optimized for iPads and works best in mobile environments like sales floors or pop-ups. While it delivers a smooth tablet experience, it’s not designed for desktop-first operations, which may limit how staff manage back-office tasks.
Omnichannel Features
Both POS systems support connected retail, but differ in how they manage orders and customer journeys.
►►► Optimal solution set for businesses: Multi store POS, Next-gen POS, Inventory Management Software (MSI), Self Service, Automation, Backorders
ConnectPOS offers click-and-collect (BOPIS), in-store pickup, and real-time stock syncing across multiple sales channels. Its PWA app lets shoppers scan barcodes, view product info, and check out independently. For staff, the interface stays consistent across online and offline transactions.
NetSuite POS supports a continuous buying experience by linking carts, wishlists, and purchase history across channels. Because it shares data with the ERP, inventory, order status, and customer records stay aligned.
Each system enables omnichannel flows, but ConnectPOS gives more room to customize customer-facing tools. NetSuite provides deeper backend visibility when used with other ERP modules.
Inventory & Order Management
Inventory accuracy is a non-negotiable in retail, and both systems take it seriously.
ConnectPOS syncs inventory in real time across stores, warehouses, and eCommerce platforms. It supports barcode printing, stock transfers, low-stock alerts, and backorder management. These tools let retailers react quickly to demand without switching systems.
NetSuite POS pulls inventory data from the ERP, giving companies a single view across all business units. It supports endless aisle selling and allows fulfillment from any location – store, warehouse, or supplier.
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Checkout Experience
A smooth checkout process keeps lines short and customers satisfied.
ConnectPOS uses a 3-step checkout: add to cart, choose payment method, and complete. It supports split payments, partial refunds, and receipt customization. Features like age verification and tailored promotions are available by customer group or product category.
NetSuite POS offers similar transaction types, including cash and carry, returns, and exchanges. It includes upsell and cross-sell prompts based on location and purchase history, helping associates guide customer decisions.
Both systems keep checkout simple, but ConnectPOS provides more control over workflows, especially for stores with multiple payment types or regulatory needs.
Customer Profiles & Personalization
ConnectPOS tracks customer history, loyalty status, and behavior across channels. It supports tiered customer groups, personalized discounts, and in-store loyalty programs. Receipts and promotions can be customized by customer type or campaign.
NetSuite POS builds customer profiles from ERP data, including lifetime spend, preferences, and support history. A timeline view helps associates understand the full customer journey, offering more context during service.
Reporting & Analytics
ConnectPOS provides real-time dashboards for sales, inventory, and staff activity. Custom reports can be created to track promotions, bestsellers, or low-performing items. These insights help retailers adjust product placement, staffing, or stock levels quickly.
NetSuite POS uses centralized dashboards that reflect data across POS, CRM, and financials. Managers can view store performance, associate productivity, and operational trends from a single interface.
Ecommerce Integration
ConnectPOS integrates directly with Shopify, Magento, WooCommerce, BigCommerce, and Commercetools. Retailers can switch platforms or run multiple stores without changing POS systems.
NetSuite POS connects to SuiteCommerce (its native eCommerce solution). External integrations are possible but limited, and the experience is optimized for businesses already running on NetSuite.
Payment Options
ConnectPOS works with over 20 payment gateways, including PayPal, Stripe, Authorize.Net, and Tyro. It supports multiple payment types, including cash, card, digital wallets, and split tenders. There are no added fees for using third-party providers.
NetSuite POS supports Stripe and PayPal, with fewer options overall. It performs best when transactions are processed through NetSuite’s ecosystem.
Pricing & Deployment
ConnectPOS uses a subscription model starting at $49/month per register, you can find more pricing plans here. It includes core features, integrations, and a 14-day free trial. Businesses can scale up or down as needed.
NetSuite POS is an add-on module to NetSuite ERP. Pricing involves an annual license fee based on platform modules and user count, plus an implementation fee. It’s built for long-term deployment and wider business transformation.
Comparison Table
| Category | ConnectPOS | NetSuite POS (SuiteCommerce InStore) |
| System Type | POS-first with eCommerce integration | ERP-based retail management suite |
| Device Support | Desktop, tablet, mobile across OS | iPad/tablet-focused (iOS-centric) |
| Omnichannel Flows | BOPIS, store pickup, PWA app, self-checkout | Cross-channel cart sync, real-time inventory |
| Inventory Control | Real-time sync, barcode tools, stock alerts | Unified ERP inventory and order sharing |
| Checkout Features | Split payments, custom flows, receipt templates | Returns, exchanges, upsell suggestions |
| Customer Data | Loyalty programs, tiered groups, CRM tools | Lifetime value, preferences, timeline view |
| Reporting | Custom dashboards, staff metrics, sales tracking | ERP-wide dashboards and performance tracking |
| eCommerce Platforms | Shopify, Magento, WooCommerce, BigCommerce, commercetools | SuiteCommerce (native), limited external support |
| Payment Options | 20+ gateways, no extra fees, wide method support | Stripe, PayPal, fewer integrations |
| Pricing Models | Starts at $49/month; monthly or annual billing | License + setup fee; bundled with ERP |
When to Choose Which POS System (And What to Ask Before You Decide)
Both ConnectPOS and NetSuite POS support retail growth, but the right fit depends on your business model, current systems, and how much control you want over your tech stack.
Choose ConnectPOS if you:
- Run on platforms like Shopify, Magento, or WooCommerce and want a POS that connects with them easily
- Need a device-flexible POS that works on desktop, tablet, and mobile
- Prefer to keep your current payment gateway and avoid vendor lock-in
- Want quick setup with minimal disruption to existing systems
- Operate multiple stores or warehouses and need real-time inventory sync without a full ERP
Choose NetSuite POS if you:
- Already use NetSuite ERP or plan to consolidate your business tools under one system
- Want a tightly connected system that links sales, finance, CRM, and inventory
- Have the internal resources to manage ERP-level deployments
- Prefer a mobile-first POS for use on iPads across retail locations
- Need a centralized dashboard that spans multiple departments
Before making the choice, ask yourself:
What systems are we already using, and do we plan to change them?
If you’re happy with your eCommerce platform and payment tools, ConnectPOS lets you keep them. If you want everything under one umbrella, NetSuite POS connects directly with its ERP.
What devices will our staff use daily?
Teams using PCs and tablets may need a POS that works across all devices. Both ConnectPOS and NetSuite POS are built for that setup.
How do we handle inventory and fulfillment?
Think about how stock is managed across stores and warehouses, and whether you need detailed ERP control or POS-led visibility.
How much flexibility do we want in our checkout, workflows, and reporting?
Some businesses need custom flows, split payments, or tailored receipts. Others may benefit more from standardized, ERP-connected processes.
What’s our budget and capacity for implementation?
ConnectPOS offers a faster rollout and a lower upfront cost. NetSuite POS may require more time and planning, but brings broader system alignment if you’re already in the NetSuite ecosystem.
Taking time to answer these questions will give you a clearer path forward and help you invest in a system that fits both your current needs and your long-term plans.
Wrapping Up
ConnectPOS and NetSuite POS both support omnichannel retail, but their approach and structures differ. ConnectPOS brings flexibility, fast deployment, and strong compatibility with eCommerce platforms, while NetSuite POS connects retail operations into a broader ERP system. The right choice depends on your current setup, growth plans, and how much control you want over integrations and workflows.
Want to see how ConnectPOS fits your retail strategy? Contact our team to get started.
►►► Optimal solution set for businesses: Shopify POS, Magento POS, BigCommerce POS, WooCommerce POS, NetSuite POS, E-Commerce POS
