About Store 1892
Located on one of the best shopping streets in Leeuwarden, Netherlands, Store 1892 offers affordable and fashionable clothes for women of all ages for more than ten years. To continue delivering the best service, Store 1892 decides it’s time to upgrade their business with a leading POS system.
Urgent Needs For A Better POS system
At the time for the upgrade, Store 1892 has an online store based on Magento 1.9 as well as a brick-and-mortar store; they also consider opening one more location soon. Thus, they need to elevate the current system that can synchronize data in real-time between Magento and the POS system.
In fact, Store 1892 has been a user of our former Magento POS, X-POS. Although X-POS could meet some certain needs of Store 1892, it was slow and lacked some essential functions as their business grew.
After the trial period, Store 1892 decided to replace X-POS with ConnectPOS because “ConnectPOS is very user-friendly and quick,” Enrico, CEO of Store 1892 said, “We have been looking for other software as well, but they were too bulky, slow and way more expensive.”
Enrico likes the fact that ConnectPOS works with Magento via an API instead of being installed directly on Magento like X-POS before. Since not all the staff knows Magento, it saves time and becomes much easier for the cashiers to use POS without having to learn about Magento. They can open ConnectPOS on their browsers and start selling right away, “which is great!”. The working speed of ConnectPOS is much faster because it’s not affected by Magento.
Compared to X-POS, ConnectPOS is equipped with more features to meet the growing demands of retailers. When asked which are her favourite features, Enrico has a long list to name “Add discount per product, Reward Points, Simple search function, Adjustable receipt, Split payment. ConnectPOS is very easy to customize to our needs.”
Store 1892 has noticed the significant improvement in-store operation “The selling goes quicker and customers have less waiting time, especially during busy periods of the day. And the staff likes it very much,” Enrico happily shared. They expect to raise the sales by 15 – 20% by the next quarter and speed up the opening of the new store.
Of course, there’s still room for improvement, “I’m happy with ConnectPOS but it still needs some customizations to fit ‘European’ Netherlands setup.” But Enrico trusts that the ConnectPOS team can continue developing and customizing the app to meet their requirements.
“I might be a little demanding with the customization but the team is very helpful and supportive,” Enrico said.