If you run a retail business, you know the importance of having a reliable and efficient electronic point of sale in UK. An EPOS system combines software and hardware that allows you to process transactions, manage inventory, and collect customer data. It can also help you improve customer service, increase sales, and optimize operations.
But how do you choose the best EPOS hardware vendor for your business? There are many factors to consider, such as compatibility, reliability, durability, support, and price. In this blog post, we will review some of the criteria for choosing the best EPOS hardware vendor and introduce you to the top three vendors in the UK market.
The criteria for choosing the best EPOS hardware vendor
Compatibility with different software and platforms
One of the first things to consider when choosing an electronic point of sale hardware vendor is the compatibility of their products with different software and platforms. You want to make sure that your EPOS hardware can work seamlessly with your EPOS software, whether it is cloud-based or installed on your premises. You also want to ensure that your EPOS hardware can integrate with other systems and devices that you use in your business, such as e-commerce platforms, accounting software, barcode scanners, cash drawers, etc.
Reliability and durability of the hardware
Another important factor to consider is the reliability and durability of the electronic point of sale hardware. You want to avoid any downtime or malfunction that can disrupt your business operations and affect your customer satisfaction. You want to choose an EPOS hardware vendor that offers high-quality products that are tested and certified for performance and safety. You also want to look for features such as battery life, connectivity, printing speed, paper loading, etc.
Customer service and support
Customer service and support are also essential when choosing an electronic point of sale hardware vendor. You want to have access to a dedicated team of experts who can help you with any issues or questions that you may have regarding your EPOS hardware. You want to choose an EPOS hardware vendor that offers fast and friendly service, whether it is online, over the phone, or on-site. You also want to look for warranties, guarantees, and maintenance plans that can protect your investment and ensure your peace of mind.
Price and value for money
Finally, price and value for money are also important when choosing an electronic point of sale hardware vendor. You want to get the best quality products at the best possible price. You want to compare the features and benefits of different EPOS hardware products and see how they match your budget and needs. You also want to look for discounts, deals, and financing options that can help you save money and get more value from your purchase.
The top EPOS hardware vendors in the UK based on the criteria
Based on these criteria, we have selected three of the top electronic point of sale hardware vendors in the UK market: Star Micronics, Commander, and Evolis. Here is a brief overview of each vendor and their products:
Star Micronics is a global leader in POS printers, scales, kiosk printers, and more. They offer various innovative solutions for various industries, such as retail, hospitality, transportation, finance, etc. Some of their popular products include:
- TSP143IV: A high-performance thermal printer that offers fast printing speed, easy paper loading, multiple connectivity options (USB, Ethernet, Bluetooth), cloud services integration, etc.
- mPOP: A compact and stylish all-in-one POS solution that combines a thermal printer and a cash drawer in one device. It also features a tablet stand, barcode scanner, customer display, etc.
- SK1-311: A versatile kiosk printer that can print receipts, tickets, labels, etc. It also features a presenter with a retracting function, anti-jamming mechanism, etc.
Star Micronics offers excellent customer service and support through their global network of distributors and resellers. They also provide warranties, drivers, manuals, etc.
Commandear is a UK-based company that specializes in providing POS hardware solutions for the hospitality and retail businesses. They offer a curated selection of high-quality products from trusted brands such as Epson, Zebra, Bouncepad, etc. Some of their popular products include:
- Epson TM-M30II: A compact thermal printer that offers fast printing speed, easy paper loading, multiple connectivity options (USB, Ethernet, Bluetooth), NFC support, etc.
- Zebra ZD410: A small and reliable label printer that offers high-resolution printing, easy media loading, multiple connectivity options (USB, Ethernet, Bluetooth, Wi-Fi), etc.
- Bouncepad Counter: A sleek and sturdy tablet stand that offers a secure and ergonomic way to display your tablet at the point of sale. It also features a tilt and swivel function, cable management, etc.
Commandear offers free UK shipping for orders over £100, as well as phone and chat support. They also provide warranty management, product request, etc.
Evolis is a French company that is a world leader in card printer and badge printer solutions. They offer a complete range of solutions for the identification of people and assets, such as ID cards, loyalty cards, payment cards, etc. Some of their popular products include:
- Primacy: A high-end card printer that offers high-quality printing, fast printing speed, dual-sided printing option, encoding option, etc.
- Badgy200: An affordable card printing solution that offers easy-to-use software, consumables kit, online card templates, etc.
- Avansia: A premium retransfer printer that offers high-definition printing, over-the-edge printing, lamination options, etc.
Evolis offers excellent customer service and support through their global network of distributors and resellers. They also provide warranties, drivers, manuals, etc.
Choosing the best electronic point of sale hardware vendor for your business can be a challenging task, but it can also be a rewarding one. By considering the criteria of compatibility, reliability, durability, support, and price, you can narrow down your options and find the best fit for your needs. Star Micronics, Commandear, and Evolis are three of the top EPOS hardware vendors in the UK market that offer a wide range of products and services for various industries and applications. You can visit their websites to learn more about their products and contact them for a quote.
If you are looking for an EPOS software solution that can work seamlessly with any EPOS hardware vendor, you can check out ConnectPOS. ConnectPOS is a cloud-based POS system that offers features such as real-time synchronization, omnichannel integration, inventory management, customer loyalty programs, etc. You can visit our website to learn more about our features and pricing. You can also contact us to request a free demo or a free trial.
We hope this blog post has been helpful for you in choosing the best electronic point of sale in UK for your business. If you have any questions or comments, please feel free to leave them below or contact us directly. Thank you for reading and happy choosing!