Omnichannel Experience

Omnichannel experience definition – Best platform and solutions

What is Omnichannel experience? Omnichannel experience is build from multiple touchpoints of customers at multiple channels, which are considered as marketing assets, ecommerce websites, and physical stores. These touchpoints contribute to the behaviors of purchasing from customers, in order to bring convenience and more value to customers. Omnichannel experience is managed and stored in database

Magento CRM

7 Magento CRM solutions for online retail – 2019 new updates

Magento CRM systems help merchants to enhance customer engagement.     In the age of E-Commerce and Omnichannel retail, merchants always focus on improving customer experience in both brick-and-mortar stores and Magento stores, which is considered as a competitive advantage. The mission requires coherence of store designs, advertising assets, websites, social networks with friendly interactions such