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omnichannel

Omnichannel And Multichannel – What’s The Difference?

You might look at ‘multichannel’ and ‘omnichannel’ and assume they mean the same things. They both use multiple channels to communicate with customers. Nevertheless, they have differences that give them diverse functions. This article aims to differentiate between the two strategies and pick out which is the best for your brand. It is not uncommon…

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