Though the Covid-19 health crisis continues to pose threats, a lot of businesses have now started to get back on their feet. A few bright spots can be seen around the world. The number of recovery is increasing, stores are reopening, people start to go out more often and governments are letting loose on quarantine…
New customers are important, especially if you want to expand your business. But don’t forget that repeat customers are the backbone of your business. And they can bring you lots of profit, too: a study by Bain & Company found that when customers come back in, they spend roughly 67% more than first-time customers. Over…