Every point of sale (POS) system has its pros and cons, and businesses should consider them carefully according to their needs. We know that doing research online about the best POS systems on the market can be overwhelming. To help you decide the best solution, we will give a detailed comparison between the 2 leading POS systems: Point of Sale by SuiteCommerce and ConnectPOS.
Being a leading cloud-based POS system, ConnectPOS targets businesses of all sizes that are looking for a seamless omnichannel shopping experience. This POS system is suitable for a wide range of industries, such as fashion, toys and gifts, nutrition, etc. Until now, there have been more than 2000 retailers all around the world using ConnectPOS. The target markets of this software are America, Asia, the Middle East, and Australia.
Point of Sale by SuiteCommerce
Netsuite POS, or SuiteCommerce InStore, is a mobile point of sale system by SuiteCommerce. It is not just a POS system but a retail management system, including CRM, eCommerce, or marketing automation. Their POS system aims to transform your store with a single commerce platform, boost sales, and engage customers in a personal and seamless shopping experience. Their outstanding features include mobility, omnichannel servicing, and digital selling.
ConnectPOS is a big advantage in terms of compatibility, as this POS system can run on a wide range of devices and operating systems. Whether you own a PC, tablet, or smartphone, and have iOS or Android, ConnectPOS is available for you. Meanwhile, Netsuite is specifically designed for mobile devices and runs as an Apple iOS app.
When it comes to integrated technology, ConnectPOS offers the top-notch PWA Consumer App that supports self-service activities, such as exploring items in-store by scanning the barcode or doing self-checkout during rush hours. In addition, ConnectPOS also provides an interactive second screen at the checkout counter for customers to view and enter the needed information.
ConnectPOS is available in several major eCommerce platforms, including BigCommerce, Magento, Shopify, and WooCommerce. This flexibility allows users to select their preferred platform and work with ConnectPOS easily. Meanwhile, Point of Sale by SuiteCommerce is a whole retail management system, and simply an iOS app that can be downloaded to mobile devices.
ConnectPOS works with several powerful payment integrations, such as the top payment gateways like PayPal, iZettle, Moneris, Authorize.Net, etc. It also supports various payment methods, ranging from cash, credit cards, debit cards to layaways and split tenders. Meanwhile, NetSuite POS also integrates with a number of payment gateways, namely Stripe and PayPal.
ConnectPOS offers customers a simple 3-step checkout process: Add to cart, Choose payment methods, and Complete. There is also an option to custom sales, calculate taxes and customize receipt templates for different purposes. For online shoppers, ConnectPOS also allows users to create wish lists.
Similar to ConnectPOS, NetSuite POS owns full features for processing transactions (cash and carry, exchange, or returns). Merchants can present upsells and cross-sell based on location and ‘bought also bought’ patterns.
ConnectPOS has excellent click-and-collect features that allow customers to buy online and pick up in-store. In this way, the shopping experience can continue from online to offline places. With the PWA Consumer App, customers can scan the QR/barcodes to access product information on their phones and make payments. In the backend, real-time synchronization helps store owners to stay updated about the inventory level between their POS systems and stores. Even when selling across different platforms, the stockout situations can be avoided as much as possible.
NetSuite POS also maintains a continuous buying experience but in a slightly different way. Customers can view the products that have been added to their online shopping carts/wishlists and include them in the in-store transactions. Similar to ConnectPOS, Netsuite offers real-time visibility into the inventory level.
ConnectPOS and Netsuite have different approaches to their pricing plans. While ConnectPOS offers several predefined pricing plans, Netsuite POS leaves the door open for customization.
All in all, ConnectPOS and Point of Sale by SuiteCommerce are relatively equal considering their point of sale features. We would recommend ConnectPOS for businesses who are looking for a highly specialized solution for point of sale, and NetSuite POS for those who have a little bit more budget and aim for a whole retail management system. Needless to say, it is your own business needs that matter in the end, so choose wisely!
This is great news to end this article: ConnectPOS offers point-of-sale solutions for NetSuite users as integration for an ERP system. If you are interested, don’t hesitate to talk to us for more information!