Categories: Point of Sale

POS Review: ConnectPOS vs. Clover POS

Santa Claus is coming to town, it’s nearly Christmas time again, meaning that everyone is expecting a great present paying off a hard year of working non-stop. For store owners and operators like you, all you want for Christmas might be a profitable and thriving business. To achieve that, a POS system is a must. But which one to count on? In today’s article, we’ll give you an early Christmas present: ConnectPOS review and Clover POS review. 

Overview

ConnectPOS

ConnectPOS is a cloud-based POS software. This POS system deems a leading POS in the market and is famous for its wide range of features and advanced technologies facilitating the omnichannel experience. It can fulfill the distinct needs and demands of all kinds of businesses of all sizes. ConnectPOS covers a wide range of industries such as Fashion and Accessories, Footwear, Food & Drink retail, etc. ConnectPOS is making transactions in both physical and digital stores become easy and automatic. Most of the ConnectPOS clients are from Asia, the Middle East, America, and Australia. 

Clover POS

Clover POS is a cloud-based POS that is best for businesses who want to expand their online offerings. It is well-designed for restaurants to manage orders, payments, and all of the needs and requirements for both front-of-house and back-of-house. This POS system is suitable for small to medium-sized restaurants like cafés, food trucks, etc. Additionally, it is also capable of handling service businesses (salons) or businesses in the hospitality industry (hotels, motels, resorts, etc.). Clover POS is famous for its ease of use and pyramid of integration and add-ins. Below are more details of the Clover POS review.

Compatibility

The ability to be compatible with multiple devices is one of the most considerable factors when deciding on a POS system. The more platforms that a POS software can run on, the more flexibility it gives business owners and operators to manage their work. And the good news is that both ConnectPOS and Clover POS have full compatibility with PC-based devices (macOS, Windows) and mobile devices including smartphones and tablets (iOS, Android). 

ConnectPOS is compatibile with multiple devices regardless of operating systems
Clover POS has full compatibility with multiple devices

Particularly, mobile POS of ConnectPOS is robust and easy to access through 3 entrances:

  • Download the ConnectPOS iPad app from the App Store.
  • Install the PWA that is compatible with both iOS and Android.
  • Through web browsers on your mobile devices including smartphones and tablets.

Meanwhile, Clover POS review is also quite promising as it has several mobile POS hardware solutions to choose from: Clover Mini, Clover Flex, and Clover Go. The iPad mini-sized Clover Mini is the second most fully-featured Clover POS solution, only after the larger hardwired Clover Station. However, bear in mind that neither Clover Go nor Clover Flex is very suitable as a standalone mobile POS if you don’t already use Clover Station or Mini. 

Clover POS has several mobile POS hardware solutions

Additionally, what makes ConnectPOS stand out as a versatile POS software is its compatibility with advanced technologies including AI facial recognition and interaction customer screen. AI facial recognition leveraging its AI capabilities of scanning and remembering people’ faces to assist store assistants to:

  • Notice at the very moment a customer walks in.
  • Do bookkeeping of old customers.
  • Review customers’ data including personal information (name, date of birth, address, etc.) and buying patterns (past purchases, shopping cart history, etc., wish list, etc.).
  • Identify new customers to invite to join loyalty programs.
  • Recognize and alert about shoplifters.
AI facial recognition in ConnectPOS

Just like its name suggests, buyers can interact with ConnectPOS interactive customer screen in more than one ways:

  • Review their items before paying
  • Check items stocks
  • Receive last-minute recommendations for relevant products
  • Digitally sign
  • Type email to receive e-receipt
  • Leave a rating
ConnectPOS interactive customer screen

Integration

E-commerce platforms

ConnectPOS is a versatile POS system that is compatible with multiple common e-commerce platforms including Shopify, Magento, and BigCommerce. Additionally, the collaboration with WooCommerce is expected in the very near future. Especially, ConnectPOS offers an exclusive deal for Shopify retailers. Normally, Shopify charges extra fees if merchants want to integrate with third-party payment providers as it has its own payment processing system. However, if you’re a ConnectPOS user, you don’t have to pay any additional fees if you wish to have payment integration from third parties. 

ConnectPOS integrates with leading e-commerce platforms

Clover POS, on the other hand, integrates with BigCommerce and Ecwid directly, and with other e-commerce platforms including Magento, Shopify, and WooCommerce through its app market. Besides, businesses can also build their own e-commerce websites using tools from service providers like Pointy from Google. 

E-commerce integration in Clover POS

Payment integration

ConnectPOS has a powerful payment integration with many commonly-used and credible payment gateways such as Paypal, iZettle, Moneris, Authorize.Net, etc. This allows merchants to offer their customers a wide range of payment options from cash, credit cards, debit cards, gift cards, etc. Moreover, payment integration in ConnectPOS ensures the security and transparency of digital transactions for e-commerce retailers. 

Payment integration in ConnectPOS

Meanwhile, about Clover POS review, in fact, this system is a standalone payment processing solution. Clover provides a number of different ways to link a POS with its payment devices. There are 3 options for you to choose from: fully integrated, semi-integrated, and bring-your-own-device solution. Other than that, you can also have payment integration offered by Clover’s partners who are MiPoint, Solupay, and Chetu. 

Clover provides a number of different ways to link a POS with its payment devices

Features

Order management

  • Offline mode

This is such a meaningful POS feature that every POS system is trying to offer their users this functionality. This ensures a continuous and fluid working flow for businesses even when the internet is down or unstable. 

With ConnectPOS, when your POS system gets the sign of the internet being down or unstable, it will switch automatically to offline mode and pop up a notification on the screen. With that being so, you don’t really have to do anything and keep making sales. Even better, almost all features can function normally when the offline mode is on, only except for the real-time synchronization feature. You can smoothly take any dummy payment as you wish. When the internet is back, it turns off offline mode and starts synchronizing data acquired during the offline status to the whole system. That’s why merchants don’t need to worry about misinformation or data loss. 

Offline mode is automatically activated when the internet connection is down in ConnectPOS

With Clover POS, you can continue to take payments when you’re not connected to the internet by turning on the offline payments option. Payments taken during the offline mode are queueing up and are processed as soon as you’re back online. The offline payments option is device-specific, which means you can enable or disable the option on each device if you have more than one Clover device. Offline mode allows merchants to take offline payments for up to 7 days continuously. 

Taking offline payments in Clover POS
  • Custom sale

The custom sale is a handy feature that enables shopkeepers and clerks to add a temporarily unavailable item into the shopping cart and check-out as guests. This feature is extremely useful to sell a temporarily unavailable product, DIY items, handicrafts, etc. 

This handy feature is available in ConnectPOS. And it is easy-to-use and quick to create a custom note and check-out a custom sale with this POS.

Custom sale in ConnectPOS

In Clover POS, you can add a note to an order if you need to keep track of special instructions such as mailing a product at a later date.

  • Draft order

Just imagine, you are handling a transaction and something unexpected happens and prevents you from completing the order. What would you do? Would you abandon the whole cart and go on with the next customer? Or would you wait to finish it, putting yourself at the risk of having an endless queue of impatient and unsatisfied customers in front of your counter? What about adopting a POS with a handy and helpful feature in such a situation, the so-called ‘draft order’. 

This feature is offered by ConnectPOS. From a draft order, you could add items, discount to that cart so the order could be completed without having to enter all of that information again. 

Draft order in ConnectPOS

In terms of Clover POS review, you can save an order for customers who want to pay for their order later. As long as you haven’t completed payment for an order, you can save the order, then reopen it.

Check-out process

  • Split tenders and Layaways

These 2 payment options are useful and handy as they offer buyers more choices to pay for their purchases depending on the situation. This also helps with up-selling and cross-selling. 

Split tender allows merchants to take more than 1 payment method for a single transaction. The combination can include cash, credit cards, debit cards, gift cards, and other tenders. Meanwhile, layaway means that retailers take a deposit from a customer for an order, set the order aside, and let the customer pay it off at a later date. 

And the good news is that both ConnectPOS and Clover POS have these 2 features in their POS. 

Split tender in ConnectPOS
Split payment in Clover POS
  • Custom receipts

Receipts are important to every business as not only they contain all the fundamental information of transactions but they are also a part of a brand’s CIP (corporate identity program). In addition, receipts deem great marketing opportunities for merchants. Thus, having custom receipts is vital and profitable for business success. 

Both ConnectPOS and Clover POS are integrating this feature in their POS software. In these 2 POS systems, receipt templates can be customized and adjusted to fit each business’s unique needs and demands. Additionally, merchants can leverage this feature to seize the marketing opportunity by adding links to your store’s social media accounts, current promotion, or holiday greetings. Moreover, you can also choose to print or email, auto-print or auto-email in both POS systems. 

Custom receipts in ConnectPOS
Custom receipt with Clover POS

Customer management

  • Wish list

Well, we guess that we have to announce that there’s no winner for this criteria. The reason is that ONLY ConnectPOS offers this seemingly simple yet powerful feature in POS. 

Offering wish lists is helpful and effective to reduce shopping cart abandonment by generating sales from potential customers who showed intent but didn’t end up purchasing. Wish lists benefit merchants in more than one way: they give customers an easy way to remind themselves of a product and help merchants measure product interest beyond a clear-cut sale.

This feature is also handy in the case that some customers want to experience the products in-store and purchase online later. By adding the item that they are keen on into their wish list, customers can save time and make sure they won’t forget anything. With that being so, you can make the most of your potential customers. 

Wish list in ConnectPOS
  • Loyalty program

Repeat customers are desired by all businesses. Research has shown that customer retention is 7 times more cost-effective than acquiring new ones. Thus, the commercial space has been witnessing a great amount of effort made by businesses to delight their customers and keep them coming back by loyalty programs

As merchants, you can create a well-functioning loyalty program and manage it effectively in either ConnectPOS or Clover POS.

With ConnectPOS point-based loyalty scheme, you can: 

  • Choose your loyalty integrations
  • Redeem loyalty points
  • Pay for orders using loyalty/reward points
  • Check customer’s loyalty/reward points balance
  • Comprehensive customer loyalty reports
Redeem reward points in ConnectPOS

With Clover POS, retailers can: 

  • Customize your offers
  • Enroll right at the counter or from the Clover mobile app.
  • Award points automatically
  • Redeem rewards from the register
Loyalty extension in Clover POS

Customer supports

Business owners and operators can easily report a bug to ConnectPOS 24/7 in 4 ways:

  • Submit a ticket via the ConnectPOS help desk.
  • Can also find this link by navigating to the menu bar on the top of the ConnectPOS website and click “Support”. When you submit your ticket, you can set the priority of your problem as Normal/ High or Urgent.
  • Directly send an email to help@connectpos.com.
  • Talk to ConnectPOS Solution Managers who have been in touch with you. They will summarize your problem and send it to the Developer team.

You can find help from Clover POS in any of the following ways:

  • FAQs: Find general answers to frequently asked questions.
  • Tutorials with animations to show features in action.
  • Clover Help.
  • Call Me: Have a Customer Support agent call you
  • Email to support@clover.com

Pricing plans

When it comes to pricing, ConnectPOS always takes pride in providing simple and straightforward plans with no hidden fees. There are 4 plans you can choose from, starting with Standard at US$39 per device per month if you pay annually or US$49 for monthly payment. Retailers get more benefits as they upgrade their plans including Advanced and Premium. Even better, ConnectPOS also lets their clients customize their own plans so that they can “DIY” a POS system that suits both their business and their pocket. 

ConnectPOS pricing plans

According to our Clover POS review, on the other hand, this POS has quite complicated pricing plans as there are separate plans for Clover POS hardware packages and Clover POS services. 

  • Clover Station for any business: $1,399.
  • Clover Station for full-service restaurants: $1,349.
  • Clover Flex: $1,699.
  • Clover Station Pro (for any business or counter-service restaurants): $1,649.
  • Clover Mini: $749.
  • Clover Flex: $499.
  • Clover Go: $69.
Clover POS service plans

Have you made up your mind?

As we are reaching the very bottom of our early Christmas present box, we hope that you like the gift and have decided on the ideal POS system to thrive during this holiday season. The ConnectPOS review and Clover POS review show that both systems have their own benefits that are worth their reputation and public love. However, if you’re still reluctant to choose one, how about taking a closer look at the one that’s right at your fingertips right now? 

ConnectPOS, one of the leading POS software for omnichannel retailers, is feature-rich and just one click away! Tap the button below to receive another worth-expecting gift for your businesses!


ConnectPOS is the retail pos system in the ecosystem. ConnectPOS gladly presents a comprehensive training guide ebook tailor-made for cashiers in the retail business.
Hann P.

Hann P. is a digital marketing executive at ConnectPOS. Being fascinated with Fintech and E-commerce, she has been keeping an eye on particularly how technology has been changing the game in the fields.

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