Support - Knowledge Base | ConnectPOS - High-speed Magento POS



Our Knowledge Base, FAQs, User Guide and Installation are free to access and download all the time. We’re also creating training videos for merchants and cashiers and will publish them soon.

Access and download:

Email & Chat Support

All of our pricing plans come with email & chat support. We’d love to hear from you and are more than willing to answer your questions.

Priority Support

For Premium Pricing Plan and Enterprise Solution, we provide 24/7 support via email, chat, and phone. Problems you report will be marked “priority” in our system and we will get back to you with the solutions and instructions quickly.


With ConnectPOS, you can customize receipt templates with your logo, website and outlet address for different purposes. We also provide a strong translation tool so you can change the language displayed in the local language to make it locally friendly. In case you need a custom solution to meet your specific needs, contact us and we will be happy to realize them.

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