Print and Customize POS Receipt | Knowledge Base | Magento 2 POS


Print & Email Receipt

After checking out for your customer, you can choose to print or email the receipt to the customer’s email address.


By default, a pop-up window will appear immediately to let you print the receipt. If it doesn’t appear, please check if you have blocked opening pop-ups in your browser. Please allow opening pop-ups for ConnectPOS and then click Receipt to print.

To email a receipt, click Email, fill in the customer’s email address and click Send.

Please note that you can also print and email receipts for partially paid orders, too. They can help with order reference later or work as a reminder to your customers.

Print a Gift Receipt

Gift Receipt is similar to a normal receipt, except that it doesn’t display prices and the total value of the order. “Print Gift Receipt” appears as an option on the Checkout screen.

Auto-print a Receipt

If you want a register to always print a receipt after sales:

  1. From your Sell Screen, go to Settings > POS Settings > Outlet & Register
  2. Click to choose the outlet
  3. In the selected outlet, click to choose the register
  4. Enable “Always Print Receipt After Sales”


Reprint/ Re-email a Receipt

To reprint or re-email a receipt:

  1. From your Sell Screen, go to Order List
  2. Find and choose the order you need. The selected order will be displayed on the right.
  3. Click Receipt and choose to print, email or print a gift receipt

Customize a Receipt

Each store can have its own receipt template. You can manage all of your receipt templates in Receipt area.

To create a new receipt template:

  1. From your Sell Screen, go to Settings > POS Settings > Receipt
  2. In Select Template, choose Add a new template
  3. Fill in the required information (Template Name) and create a new template


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