Located on one of the best shopping streets in Leeuwarden, Netherlands, Store 1892 offers affordable and fashionable clothes for women of all ages for more than ten years. Store 1892 has been a user of our former Magento POS, X-POS, for a long time and they decided to switch to our new ConnectPOS after their free trial period. Explore the reasons why they have decided to upgrade and their experience with ConnectPOS so far.
Store 1892 has an online store on Magento 1.9 and a brick-and-mortar store. They consider opening one more store in another city soon. Thus, they need to elevate the current system and synchronize data in real time between Magento and POS. Although X-POS could meet some certain needs of Store 1892, it was slow and lacked some functions as their business grew.
Apply The New POS System
After the trial period, Store 1892 decided to replace X-POS with ConnectPOS because “ConnectPOS is very user-friendly and quick,” Enrico, CEO of Store 1892 says, “We have been looking for other software as well, but they were too bulky, slow and way more expensive.”
Enrico likes the fact that ConnectPOS works with Magento via an API instead of being installed directly on Magento like X-POS before. Since not all the staff knows Magento, it saves time and becomes much easier for the cashiers to use POS without having to learn about Magento. They can open ConnectPOS on their browsers and start selling right away, “which is great!”. The working speed of ConnectPOS is much faster too because it is not affected by Magento’s.
Compared to X-POS, ConnectPOS is equipped with more features to meet the growing demands of retailers. When asked which her favorite features are, Enrico has a long list to name “Add discount per product, Reward Points, simple search function, adjustable receipt, split payment. ConnectPOS is very easy to customize to our needs.”
Store 1892 has noticed the significant improvement in store operation “The selling goes quicker and customers have less waiting time, especially during busy periods of the day. And the staff likes it very much,” Enrico happily shares. They expect to raise the sales by 15 – 20% by the next quarter and speed up the opening of the new store.
Of course, there’s still room for improvement “I’m happy with ConnectPOS but it still needs some customizations to fit ‘European’ Netherlands setup.” But Enrico trusts that the ConnectPOS team can continue developing and customizing ConnectPOS to meet their requirements “I might be a little demanding with the customization but the team is very helpful and supportive,” Enrico says.